Urocare DRI Eclipse Wireless Bed-Wetting Alarm

Brand/Manufacturer: UROCARE

Urocare DRI Eclipse Wireless Bed-wetting Alarm is a special electronic for long term battery life of up to three years. It has a urosensor dock on the alarm unit which engages a second level of the battery saving technology when not being used. Urocare DRI Eclipse Wireless Bed-wetting Alarm uses World Patent Pending Urosensor Technology which features the only non-metal urine sensor. It avoids corrosion by urine, skin irritation, and is easy to clean for instant re-use.

Urocare DRI Eclipse Wireless Bed-wetting Alarm Highlights:

  • World Patent Pending Urosensor technology 
  • Special electronics 
  • High volume 
  • small in size
  • Large detection area

Urocare DRI Eclipse Wireless Bed-wetting Alarm Features

  • Urocare DRI Eclipse Alarm includes:
    - 1 DRI Eclipse alarm unit
    - 1 Urosensor Remote urine detector
    - Illustrated Use and Care Instructions
  • No wires between alarm and sensor
  • Alarm unit is small in size
  • Designed like a small space rocket for child appeal
  • High volume with a tamper-proof volume adjustment
  • A large detection area for detecting urine
  • The Urosensor can transmit to more than one receiver at a time so if desired, a second DRI Eclipse can be placed in a parents or care givers room
  • Non-sterile
  • Latex-free
  • Maximum range is about 15 yards
  • Instruction Manual

How to use the DRI Eclipse Bedwetting Alarm?

  • Put the Urosensor in the underwear (inside a mini-pad is best)
  • Place the DRI Eclipse alarm unit on a table or dresser away from the bed so the child has to wake completely to turn it off
  • Switch the DRI Eclipse alarm on and that;s all
  • When the Urosensor is wet with the first drops of urine, it sends a radio signal to the extra loud DRI Eclipse alarm unit and triggers the alarm-treatment has begun

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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