Shipping charges are calculated at checkout and are based on weight, dimensions, item type, ship from location, and destination.
Save 25% On Your First Autoship Order
We will continue to monitor developments in the global COVID-19 pandemic and its impact on our supply chain and will modify our actions accordingly, all in service to the best possible customer experience and health and wellness of our customers, employees and associates.
Orders that qualify for free shipping will be shipped via ground carriers (FedEx / UPS / DHL / USPS Priority) and usually take 5-7 business days to arrive.
Most orders with Expedited Shipping are delivered within 3-5 Business Days and most orders with Standard Shipping are delivered within 5-7 days. Orders with Rush Shipping go out on the same business day if placed before 2:30 PM EST, otherwise they will be shipped on the next business day. As used herein, “business days” excludes Saturdays, Sundays and national holidays.
At HPFY we try our best to ship your orders within 24-48 hrs. of receiving it. However, there are circumstances where we are unable to do so. In such cases, you will be given an estimated shipping date. All orders are subject to availability and shipment could be delayed.
If shipping charges are greater than the fees estimated at the time of order placement, we will contact you for approval on additional shipping charges.
Certain items like lift chairs, lifts, beds, scooters, and mattresses, cannot be shipped via Rush/Expedited Delivery due to weight or availability limitations, or customizations. For oversized/bulky items like lift chairs, power chairs and medical tables:
Shipping charges are calculated at checkout and are based on weight, dimensions, item type, ship from location, and destination.
“Shipping Charges outside the Continental United States (American Samoa, Federated States of Micronesia, Guam, North Marianas, Puerto Rico, Virgin Islands, Hawaii and Alaska)”
ContentSection | Standard | Expedited | Rush |
---|---|---|---|
$ 49.99 or less | $ 20.00 | Based on weight | Based on weight |
$ 50 to $ 99.99 | $ 35.00 | Based on weight | Based on weight |
$ 100 to $ 124.99 | $ 50.00 | Based on weight | Based on weight |
$ 125 to $ 149.99 | $ 75.00 | Based on weight | Based on weight |
$ 150 to $ 174.99 | $ 100.00 | Based on weight | Based on weight |
$ 175 to $ 199.99 | $ 125.00 | Based on weight | Based on weight |
$ 200 to $ 249.99 | $ 150.00 | Based on weight | Based on weight |
$ 250 to $ 299.99 | $ 175.00 | Based on weight | Based on weight |
$ 300 to $ 349.99 | $ 200.00 | Based on weight | Based on weight |
$ 350 to $ 599.99 | $ 300.00 | Based on weight | Based on weight |
$ 600 to $ 999.99 | $ 400.00 | Based on weight | Based on weight |
$ 1000 to $ 1999.99 | $ 500.00 | Based on weight | Based on weight |
$ 2000 to $ 2999.99 | $ 600.00 | Based on weight | Based on weight |
$ 3000 to $ 4999.99 | $ 800.00 | Based on weight | Based on weight |
$ 5000 above | $ 1000.00 | Based on weight | Based on weight |
Need medical supplies every 15 days, every month, or every 3 months? Our auto ship service is the perfect solution! We'll give you 5% off your Auto Ship every time you're billed.
Enjoy the timely delivery of your medical supplies without worrying about placing an order.
It is very simple to setup auto ship. Place an order and during checkout, select Auto-Reorder frequency, which is the frequency with which you would like to get your orders. And that's it! The system will automatically generate your order and charge your credit card for it. The complete process is extremely secure and safe.
No longer need those medical supplies? To cancel your order login to your account, click on auto ship and then click on Cancel Setup in the list for the item you don't need anymore. Want to change the frequency of the order, or add items to your reorder? Simply send us an email.
Please login to My Account and click on the Auto-reorder section. Select and remove the products you would not like to receive anymore. Browse the website to select your new choice of product, add to cart, place an order and select auto-reorder at checkout. Your new item would be set on Auto-reorder as per your selected frequency. Please follow these steps if you need to change the size, brand or frequency of an item you are currently signed up for.
In case of credit card rejection or payment cancellation, the Auto-reorder process would be paused and the order would not be processed for shipment. The customer would be required to place a new order with new auto-reorder setup and credit card information for the Auto-order to resume going forward.
HPFY reserves the right to accept, decline or limit the use of any coupon(s) or promotional codes on a single item or an entire purchase. An order with coupon or promotional code can be cancelled by HPFY due to unforeseen circumstances, technical errors or purchases deemed to be fraudulent. Additionally, prices and coupon offers are subject to change without notice.
Customers can avail HPFY coupons and promotional codes through the Healthproductsforyou.com website. Exclusive HPFY coupon codes and promotional offers are available to subscribers of our newsletter.
Most products on HealthProductsForYou.com qualify for our offers/coupons. Due to restrictions, some products of the following manufacturers/ brands are excluded from all promotions and offers online.
Other products may not qualify for additional discounts. Exclusions may include, but are not limited to, products of certain size, weight, manufacturer price restrictions, or products with savings/discounts already applied. Savings and discounts are excluded for the following brands or manufacturers:
Afiscooter | Brondell | Inogen |
Q3 Innovations | Airfree | BSN Medical |
Invacare Corporation | QT Intimates | Amoena |
Clarke Health Care | Karman Healthcare | Respironics |
Core Products | Kaye Products | Stronglite |
Anita International | Austin Air Systems | Drive Medical |
LED Technologies | The Comfort Company | Bestcare |
E-Wheels | Millennial Medical | The Roho Group |
Golden Technologies | Oakworks | Mangar USA |
Bio Bidet | Breg Inc | Harmar Mobility |
Pride Mobility | Everyway4all | Bracelab |
Offers
Prices and charges are subject to change without notice.
Customer satisfaction is our top priority. If the merchandise you received is defective or not what you expected it to be and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us. Certain orders are non-returnable. Refer to the “Non-Returnable Items” section for further details.
Your happiness is important to us, yet due to the hygiene nature of certain of our products, many of our products must be non-returnable. The items listed below are non-returnable:
We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.
You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.
If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.
Please allow 3 to 4 weeks to process the returns.
Once the item is received, subject to satisfactory inspection, your refund will be processed and automatically applied to your credit card or original method of payment.
Return processing may be delayed due to COVID-19. See our COVID-19 Impact Statement .
At HPFY, we believe in providing absolute customer satisfaction and pleasant shopping experiences. Most of the items are processed for shipment through our system within few minutes of placing the order. You can cancel your order before the product has been processed for shipment. Once the shipment is processed for departure, returns and refunds will be processed in accordance with HPFY's return policies.
If you wish to cancel your order, kindly contact our Customer Service department at 866-316-0162 / (203) 616-2850 or email us. The refund on canceled orders will be credited back to the original method of payment used. Coupons or any special offer applied on the order will not be credited back. HPFY reserves the right to cancel any order. The orders can't be changed or modified once processed for shipment.
We regularly update our website to ensure our pages are accessible by users using assistive technologies. We have made significant strides and will continue to do so to conform with Web Content Accessibility Guidelines (WCAG). We thank all our users for their patience and hope that we are able to deliver a smooth and enjoyable shopping experience by continuously working to improve our site. In the meantime, if you are having difficulty accessing anything on our website, please call us at (866) 316-0162 for assistance Monday through Friday 9 a.m. - 5:30 p.m. (EST). You may also Live Chat our Customer Service Team 24 hours a day.
Our free shipping offer does not apply to international orders.
HPFY promotions and discounts may not be valid on international orders and restrictions apply. Our free shipping offer does not apply to international orders.
All international orders must be prepaid.
We accept Visa, MasterCard, American Express, Discover, PayPal, Money Orders, Bank Wire Transfers and Certified bank cashier’s checks.
Wire transfer is the quickest, most secure international payment method (wire surcharge fee applies).
Exchange rates are updated daily which may result in price fluctuation.
However, once your order is placed the exchange rate is locked in and the prices on that order will not change.
International Customers may contact us via email to receive a quote on the product they wish to purchase. We will email the quote upon request.
International orders cannot be returned.
HPFY has a 30-day return policy on domestic (US) orders, but this is not applicable to international orders.
If the product is damaged in transit, notify us upon arrival of the product.
We will file an insurance claim with the shipping vendor so that the damaged product(s) can be replaced.
If a product is returned as unclaimed on an international shipment, shipping fees and product restocking fees will apply.
Orders will be refunded as per HPFY Refund policy.
If required, orders will be cancelled as per HPFY order cancellation policy.
Please be aware that many product warranties do not provide coverage outside of the United States, and some products may not be exported under any circumstances due to manufacturers' restrictions or U.S. law. HPFY makes no representations regarding warranty coverage, compatibility or serviceability for products that are used outside the U.S.
HPFY has a team of specialized customer care representatives who focus on our international customers and their unique needs. Our customer service agents can help you with large volume quotes or with other business requests. We may need to contact you depending on items ordered and shipping weight or dimensions of the order. If you have any questions, please don't hesitate to give us a call at +1(203) 616-2850 or email us.
HPFY currently ships via US Postal Service, UPS Worldwide and DHL. Buyer may select an alternative freight forwarder or carrier, in which case we will use commercially reasonable efforts to ship the order using that freight forwarded or carrier, as the case may be. International customers are responsible for any government-imposed customs, taxes, and levies for the relevant product purchase. HPFY does not refund any fees or costs for any international order confiscated by customs or another government agency. We do our best to label all boxes and customs forms with the text "Medical Supplies", which are usually duty-free. However, customs officers, who determine which Medical Supplies are duty-free and which are not, have full authority to charge you, the buyer, for the custom duty and taxes. Due to the complex and ever-changing customs policies, which vary widely from country to country, we cannot guarantee that your country permits importation for the items you ordered. Therefore, it is important that you first become familiar with your country’s customs laws and contact your local customs office or tax authority for information specific to the products before placing an order with HPFY. By placing the order from healthproductsforyou.com, you are solely responsible for and accept, agree, and assume any and all risks, charges, and a cost associated with the shipment of your order. Orders that are seized or delayed by customs are exclusively customer’s responsibility. HPFY is not responsible or accountable for any taxes, duties, tariffs or any quarantine fees or package warehousing fees assessed by your local customs office. Unfortunately, some items are not eligible for international shipping due to size and customs restrictions, as specified on the relevant website product page.
HPFY currently ships via US Postal Service and UPS Worldwide. Buyer may select an alternative freight forwarder or carrier, in which case we will use commercially reasonable efforts to ship the order using that freight forwarded or carrier, as the case may be. Transit time can vary between few days to weeks depending on your (buyer) location and country. Please note that HPFY is not responsible for any delays in shipments due to flight problems, weather, customs, or any other circumstance beyond our reasonable control. In most cases products are delivered to the destination address. However, in some countries you might be required to personally pick-up the purchased items from local authorities.
HPFY promotions and discounts may not be valid on international orders and restrictions apply. Our free shipping offer does not apply to international orders.
All international orders must be prepaid. We accept Visa, MasterCard, American Express, Discover, PayPal, Money Orders, Bank Wire Transfers and Certified bank cashier’s checks. Wire transfer is the quickest, most secure international payment method (wire surcharge fee applies). Exchange rates are updated daily which may result in price fluctuation. However, once your order is placed the exchange rate is locked in and the prices on that order will not change. International Customers may contact us via email to receive a quote on the product they wish to purchase. We will email the quote upon request.
International orders cannot be returned. HPFY has a 30-day return policy on domestic (US) orders, but this is not applicable to international orders. If the product is damaged in transit, notify us upon arrival of the product. We will file an insurance claim with the shipping vendor so that the damaged product(s) can be replaced. If a product is returned as unclaimed on an international shipment, shipping fees and product restocking fees will apply. Orders will be refunded as per HPFY Refund policy. If required, orders will be cancelled as per HPFY order cancellation policy.
Please be aware that many product warranties do not provide coverage outside of the United States, and some products may not be exported under any circumstances due to manufacturers' restrictions or U.S. law. HPFY makes no representations regarding warranty coverage, compatibility or serviceability for products that are used outside the U.S.
HPFY has a team of specialized customer care representatives who focus on our international customers and their unique needs. Our customer service agents can help you with large volume quotes or with other business requests. We may need to contact you depending on items ordered and shipping weight or dimensions of the order. If you have any questions, please don't hesitate to give us a call at +1(203) 616-2850 or email us.
This Website is operated from the US. All matters arising out of or relating to these Terms are governed by and construed in accordance with the internal laws of the State of Connecticut without giving effect to any choice or conflict of law provision or rule (whether of the State of Connecticut or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the State of Connecticut