Prism ErgoSafe ErgoGlide Repositioning One Way Glide

Brand/Manufacturer: PRISM MEDICAL
Item # Desc Pkg Price
230530 17" x 14.5", ErgoGlide 5300 $4.22
230540 51" x 15.5", ErgoGlide 5400 with Foot Loop $5.40

Prism ErgoSafe ErgoGlide Repositioning One Way Glide is used to help maintain good sitting position by allowing for easy repositioning of clients in chairs. The friction reducing surface minimizes forces required to achieve a proper seated position for patients. The locking material reduces the risk of the patient slipping forward.

ErgoSafe ErgoGlide Highlights

  • Repositions patient in chair or wheelchair
  • Non-slip surface
  • Reduced friction material
  • Perfect size for chair
  • Optional foot loop

What to buy with ErgoSafe one way Glide

How to use Prism ErgoSafe Repositioning Glide?

  • If the patient is placed in a wheelchair by a mechanical lift
    • Place the ErgoGlide with the label visible and the arrow pointing toward the back of the chair to ensure proper placement of Glide
    • When the patient is placed all the way in the chair, the ErgoGlide will keep the patient from sliding down in the chair
  • If the patient is getting in the chair on their own and can not get to the back of the chair
    • With the ErgoGlide label visible and the arrow pointing toward the back of the chair place the ErgoGlide a few inches from the back of the chair
    • Once patient is in sitting position, the patient can be assisted back into the chair with minimal effort
  • Note: Regular assessment of the patient skin is essential if using the ErgoGlide for extended periods of time. Consultation with a Registered Occupational or Physical Therapist is advised if the ErgoGlide is being considered for use in patients who have or are at risk of developing a pressure ulcer
  • Laundry: ErgoGlide can be machine-washed at 80°C/170°F. Hang to dry or tumble dry on low heat at 40°C/104°F

ErgoSafe Repositioning One Way Glide User Guide

Note: This product cannot be returned once opened.

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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