Homecraft Devon Deluxe Folding Toilet Support Rail

Item # Desc Pkg Price
AA2012 30" Long $5.01
$200.62
$166.87

Homecraft Devon Deluxe Folding Toilet Support Rail folds up against wall when not in use and provides a secure grip when in use. It features spring mechanism which reduces the effort required to lower and raise rail and holds it securely out of the way when not needed. This long rail is epoxy-coated steel tube that attaches to a plate which is fixed to the wall.

Features

  • Homecraft Devon Deluxe Support Rail has improved spring mechanism
  • Larger-diameter: 1.25"
  • Maximum weight capacity: 279lb
  • Does not include toilet roll holder and hardware
  • Recommend installation by a qualified professional
Intended uses: To compensate for a disability by helping support a person while standing up and sitting down

More Information

Instructions for installation:
  • These rails should be installed by a person who has suitable qualifications and/or experience in installing this type of product, ensuring the fixtures are appropriate for the specific installation
  • All fixing holes in the wall plate or floor plate (labelled A) must be used. The rail must be fastened securely enough that it is able to support the intended user at point D. The intended user must not exceed the maximum load weight specified right
  • All of the rails can be folded up out of the way when not in use
  • It is recommended that the security of the fixings for the rail should be checked annually or more frequently, depending on usage and location of the rail.

Care and Cleaning: The rails can be cleaned with mild detergent and water.

Cautions:
  • Ensure that the chosen rail is suitable for use by the intended user
  • All rails should be installed by a person who has suitable qualifications and/or experience installing this type of product, who can verify that the rail is fitted correctly
  • Before each use, ensure that the rail is secure before putting weight on it.
  • On height-adjustable models, ensure the height-adjustment knob is securely tightened
  • Ensure that the rail is dry before each use
  • Please carefully read the instructions before installation and use of the rail

Customer Reviews

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ItemName - now     04/23/2021

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Leanne Richter     04/11/2016

If I order the Homecraft Devon Deluxe Folding Toilet Support Rail, where do I order the toilet paper roll holder and hardware?

Answer

Customer Care    04/12/2016

You may purchase toilet roll holder for DFevon from our website by following below link.

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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