Ottobock Epi Flex Elbow Support

Brand/Manufacturer: OTTO BOCK
Item # Desc Pkg Price
4801N-S Small $1.23
4801N-M Medium $1.23

Cybertech Ottobock Epi Flex Elbow Support helps with tennis and golfer's elbow caused by overstraining the forearm musculature and its tendon insertions. The semi-rigid plastic brace helps alleviate pain and relieves the irritated tendon insertions by applying increased pressure to specific areas of the forearm musculature. Warming neoprene material ensures that it is comfortable to wear.

When to use Ottobock Epi Flex Elbow Support

  • Epicondylitis humeri radialis (tennis elbow)
  • Epicondylitis humeri ulnaris (golfer elbow)

Epi Flex Elbow Support Features

  • Relieves pain caused by medial or lateral epicondylitis
  • Seamless design for improved patient comfort and longer wear
  • Pressure point pad relieves irritated tendon insertions
  • Adjustable for medial or lateral placement
  • Thermoprene liner for increased comfort
  • Can be used on right or left arms

What to buy with Ottobock Elbow Support

How to use 4801N Epi Flex Elbow Support

  1. Open the hook-and-loop closure. Do not fully pull the strap out of the loop in this process
  2. Pull the plastic support over the forearm. Ensure that the large plate is on the outside
  3. Position the plastic support approx. 5 cm below the elbow joint
  4. Tighten the closure strap so that a finger still fits between the arm and closure strap
  5. Close the hook-and-loop closure

Selecting the Size
  • Determine the elbow circumference.
  • Determine the orthosis size. (See Specifications)

How to clean Ottobock Epi Flex

  1. Clean the ortnosis regularly Close all hook and loop closures.
  2. Recommendation: Use a laundry bag or net.
  3. Wash the product in 30 °C warm water with standard mild detergent. Do not use fabric softener. Rinse thoroughly.
  4. Allow to air dry. Do not expose to direct heat (e.g. from the sun, an oven or radiator).

  • Dispose of the product in accordance with national regulations.

Ottobock Epi Flex Elbow Suppor User Manual

Epi Flex Elbow Support Specification

SizeForearm Circumference
Small9.5" - 9.8" (24cm - 22.5cm)
Medium10.2" - 10.6" (26cm - 27cm)

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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