ConvaTec SUR-FIT AutoLock Two Piece Opaque Drainable Pouch Without Filter

Brand/Manufacturer: CONVATEC
Item # Desc Pkg Price
401434 1-3/8" (35mm) Flange $1.58

ConvaTec SUR-FIT AutoLock Two Piece Opaque Drainable Pouch Without Filter can be rotated or repositioned while locked in place and allows for draining. This autolock flanging system closes and locks automatically with a single light touch. An audible click confirms the attachment of skin barrier to pouch. Its soft comfort panel is designed to be quiet and odur-proof helping maintain discretion.


  • ConvaTec SUR-FIT AutoLock Two Piece Drainable Pouch Without Filter is latex free
  • Coupling permits 360-degree rotation of pouch while locked in place for comfort and ease of use
  • Audible click of coupling ring confirms secure connection to skin barrier
  • Comes with traditional tail clip and 2-sided comfort panel
  • Pouch size: 12"

More Information

  • How To Use:
    Begin by cleansing the peristomal skin with mild soap and water (soaps should be free of oils and creams). Pat dry thoroughly. The skin should be free of any solvent or greasy substances.
  • Skin Barrier/Wafer Preparation:
    Measure the stoma size with the measuring guide provided. Select a skin barrier/wafer with a flange (white ring) that is at least 1/2" (13mm) larger than the widest diameter of the stoma. If this size is not available, go to the next larger flange size.
    - Trace the exact stoma size onto the center white release paper on the back of the skin barrier/wafer. The small starter hole should be in the center of your tracing.
    - Cut along the tracing with curved, short-blade scissors.
    - Remove the white release paper. Do not cut or remove the material under the AutoLock lever. Leave the release paper on the outer tape collar in place.
  • Application Of SUR-FIT AutoLock Skin Barrier/Wafer:
    Place the skin barrier/wafer gently over the stoma with the lever in the 12'O clock position. Press the skin barrier/wafer against the skin, paying particular attention to the area closest to the stoma. During application, maintain gentle pressure on the skin barrier/wafer for 30 seconds to improve adhesion.
  • SUR-FIT AutoLock Flexible Skin Barrier/Wafers:
    - After the center disc is in place, remove one side of the release paper on the tape collar and smooth it onto the skin. Repeat with the other side, making sure the tape is smooth and wrinkle-free.
  • SUR-FIT AutoLock Durahesive Skin Barrier/Wafers, Important:
    - The Durahesive skin barrier/wafer will swell around the stoma, resulting in a turtle necking effect. This is a normal function of the skin barrier/wafer and will not harm the stoma or prevent the flow of urine or stool, even if the stoma is completely covered.
  • Attachment Of The SUR-FIT AutoLock Pouch:
    Make sure that the inner surfaces of the pouch are separated and that the pouch contains a small amount of air.
    - Position the pouch flange (white ring) over the skin barrier/wafer flange. With a light touch, snap the pouch onto the skin barrier/wafer. Important: A gentle tug downward on the pouch will confirm that the pouch and skin barrier/wafer are firmly together. You will hear a click as the system locks securely into place.
  • Use SUR-FIT AutoLock closed-end pouches with filter:
    - If you have a colostomy. Simply snap pouch on to the skin barrier/wafer.
  • Use SUR-FIT AutoLock drainable pouches:
    - If you have a colostomy/ileostomy. For attachment of the tail clip, fold the bottom of the pouch over the tail clip only once. Press firmly on the center of the clip until it snaps securely closed.
  • Use SUR-FIT AutoLock urostomy pouches:
    - If you have a urostomy. Make sure the tap on the pouch is closed before attaching the pouch to the skin barrier/wafer.
  • Pouch Removal:
    To disconnect the pouch from the skin barrier/wafer, simply move the locking tab to the left or the right and lift the pouch off. Be sure to secure the pouch with your other hand.
    - SUR-FIT AutoLock closed-end pouches: Closed-end pouches provide quick, easy and discreet pouch changes. Remove the closed-end pouch, place it in a plastic baggie and discard it in the nearest trash can and/or in accordance with local disposal regulations. Do not flush the pouch in the toilet.
  • Skin Barrier/Wafer Removal:
    Gently pull the skin barrier/wafer down, away from the skin, while supporting the adjacent skin with your other hand.

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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