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Columbia Hi-Back Toilet Support System with Padded Back

Brand/Manufacturer: COLUMBIA MEDICAL
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  • ORDERING DETAILS
  • Model
  • Optional Accessories
  • Total: $682.79
    Total: $568.99
Total: $682.79
Total: $568.99

Columbia Hi-Back Toilet Support System with Padded Back is designed to support individuals with disabilities when positioned over a toilet. This toilet system is also available in a heavy duty version that features a stainless steel mounting base perfect for multiple-user facilities. It also features reduced seat depth. It is designed to assist with positioning through the use of support belts and comfort through padding and provide an enhanced toileting experience.

Benefits of Columbia Hi- Back Toilet Support

  • Hi-Back models include harness for added support
  • Stainless steel heavy duty U-Shape mounting base
  • Padded back for pressure reduction
  • Latex and silicone free

The image shown is for Toilet Support System only and the Commode is not included.

Features of Columbia Hi-Back Toilet Support System

  • Features orthopedic contoured padded back with support belts
  • Easy to attach and remove from toilet
  • Easy to clean fabrics and materials
  • Adjustable back height
  • U-shape mounting base dimension - 18.5"W x 3"D x 10"H
  • Comfort - Orthopedically contoured back supports provide increased comfort and support
  • Easy to clean - Combination of materials used (plastic and polyurethane padding) make it quick and easy to clean
  • Attachable armrests - Stainless steel frame with padded armrests, provide additional comfort and support for user
  • Footrest - Footrests that attach to the frame for additional comfort and support
  • Plastic reducer ring - Fits on any toilet seat without tools or modification contains a built-in splash guard and is easy to clean
  • Soft-Flex Splash Guard - Designed for adults and larger children. Fits both an open or closed front toilet seat
  • Padded toilet seat reducer ring -
    • Offers comfort and non-slip security
    • Has a large abductor or splashguard that is padded and removable
    • Fits any toilet size
Note:
  • Specification of with and without mounting base are similar
  • Due to hygiene concerns this product is non-returnable
  • Reduced seat depth (RSD): The base unit sits 4 inches forward to lessen seat depth when attached to U-Shape Mounting Base for model TCH-4610S and TCH-4710M

Instruction Manual of Hi-Back Toilet Support System with Padded Back

What to buy with Toilet Support System


How to install Columbia High Back Toilet Support?

  1. Remove Toilet Seat:
    • Remove the toilet seat from the toilet bowl. This is done by unscrewing the nuts on the two bolts that hold the seat onto toilet bowl. 
    • If the bolts are rusted, use new nuts and bolts while replacing the toilet seat.
    • Do not install the toilet support on a toilet seat that has the bolt encapsulated within the plastic portion of the toilet seat
  2. Mount the Base Plate:
    • Set the base plate directly on the toilet bowl, so the holes in the plate line up with those in the toilet bowl. Note: one has a choice of using the front or rear pair of holes in the plate and may need to use the rear pair in order to clear the water tank on the toilet. Otherwise one may use the choice of holes, to position the support more forward or rearward, depending on the seat depth that would be most comfortable for the user of the support.
    • Replace the toilet seat, on top of the base plate, so the two bolts removed in Step 1 go through the holes in the plate as well as into the holes in the toilet bowl. Tighten the nuts firmly on the two bolts
  3. Attach the support Back:
    • For use, slide the support back over the two upright posts on the base plate. When the back height is where the user would like it, tighten the plastic locking knobs. To open the safety buckle, squeeze the top and bottom tabs together. 
    • When not in use, remove the support back by loosening the plastic locking knobs and sliding the back off the posts

How to clean Columbia Toilet Support System?

  • Cleaning The Toilet Support Scouring powders (Ajax, Comet, etc.) are recommended for cleaning the chrome and metal post of user support 
  • Cleaning sprays and liquids are best for cleaning the plastic back.
  • Always keep the chrome parts dry to prevent deterioration of the finish

Safety Precautions:
  • Read and understand all instructions
  • Determine, with a physician or therapist, the suitability of this support for the intended user
  • Users with limited physical capabilities should be supervised or assisted when using this product
  • Regularly check that all locking knobs, buckles, and other parts are tight
  • The toilet support should only be installed on toilet seats that have a separate bolt and nut that goes through the toilet seat and toilet support. The toilet support should not be used with a toilet seat that has the bolt encapsulated within the plastic portion of the toilet seat.

Specifications of Columbia Toileting Hi Back Support

ParticularTCH-4610STCH-4710MTCH-4810MTCH-4910L
Product Size SmallMediumMediumLarge
Product Weight:9.5 lb9.75 lb9.75 lb12 lb
Inside back width at top:7"8"8"11"
Inside back width at bottom:12"12"12"14"
Back height range:17" to 22"19" to 24"19" to 24"24" to 28"

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Columbia Medical High-Back Toilet Support System Warranty

1 year manufacturer warranty

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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