Steady Step Sol Step Gel Heel Pad

Brand/Manufacturer: BROWN MEDICAL
Item # Desc Pkg Price
50040 Small $0.49
50041 Medium $0.49
50042 Large $0.49
50043 X-Large $0.50

Steady Step Sol Step Gel Heel Pad is a patented device designed to provide improved cushion and shock absorption on the plantar aspect of the heel. A gel pad, located under the heel, cushions each step. The neoprene stocking-like support fits comfortably in the shoe. Compression to the heel and arch reduces edema and swelling to accelerate healing.

Steady Step Sol Step Features

  • Provides plantar shock absorption for heel pain
  • Provide improved cushion and shock absorption on the plantar aspect of the heel 
  • A gel pad, located under the heel, cushions each step
  • Neoprene stocking-like support fits comfortably in the shoe
  • Reduces inflammation with optional cold therapy
  • Sol Step Gel Heel Pad treats edema and swelling with compression

When to use Gel Heel Pad?

  • Chronic heel pain
  • Heel spurs
  • Plantar Fasciitis
  • Achilles tendonitis
  • Fat pad contusion or atrophy and calcaneal stress fracture

What to buy with Brown Medical Heel Pad

Steady Step Sol Step Gel Heel Pad Size Chart

Item NumberSizeMenWomen
50040Small 4 to 7
50041Medium6 to 9.58 to 11
50042Large10 to 12 

Customer Reviews


ItemName - now     10/16/2021

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Denise     03/17/2017

I am a size 61/2 or a 7 what size do I need to order


Customer Care    03/18/2017

We recommend you to order X-Large size of Steady Step Sol Step Gel Heel Pad.



Deanna     10/12/2016

Your specification area is not very helpful, it gives sizes small through extra large but doesn't corrispond with a shoe size. I am a womens size 8 1/2; which one do I order?


Customer Care    10/13/2016

Thank you for contacting customer care services. 

Sizes given in Specification table are Shoe sizes for Men and Women. 
For shoe size 8-1/2, you have to go with Medium.



Eric Arquette     10/08/2015

How do you choose size when ordering.   I wear an 11 mens.  Is that large or extra large?


Customer Service    10/08/2015

Kindly see Specification Tab on product page for size details. You will need #50042 , Large for Men 10-12. Hope that helps.


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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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