FlexiKold Reusable Gel Cold Pack

Brand/Manufacturer: POLYGEL LLC
Item # Desc Pkg Price
6301 Neck Contour, 23" (58cm) $0.73
6302 Over Size, 13" x 21.5" (33cm x 54.6cm) $1.20

FlexiKold Reusable Gel Cold Pack is used to provide cold therapy after injuries and helps reduce pain, swelling, and heal the injured area. FlexiKold contains a proprietary gel that provides long-lasting cold therapy. Flexi Kold stays colder for longer than other products that use bentonite or glycol formulas. This cold pack is made with a durable extra thick nylon cover that will not dry out or crack like vinyl or polyurethane covers. Its thick nylon cover features double-sealed seams that help prevent the cold pack from bursting. The gel pack is conformable and flexible enough to wrap completely around 360 degree area.

5 Reasons to buy FlexiKold Gel Ice Packs

  1. Gel pack conforms to the body
  2. Most flexible gel cold therapy pack
  3. Advanced gel formula
  4. Made with highly durable material
  5. Reusable and washable

Why choose Reusable Flexible Ice Pack?

  • Double sealed to prevent leaking with finished edges to prevent seams from separating
  • Thin profile with a smooth, high-quality feel
  • Easy to clean the cold pack
  • Not made with natural rubber latex
  • Neck contour ice pack is design to use for neck, shoulders, knee, and lower back parts of the body
  • Oversize cold pack is ideal to use on shoulders back, knee, quad, and hamstring

When to use FlexiKold Instant Cold Pack?

  • Treat sore muscles, inflammation, and arthritis
  • Helps reduce swellings
  • Pain relief for sprains and strains
  • Helps stop bleeding from injured tissues

What to buy with Gel Cold Packs

FlexiKold Gel Ice Pack FAQ's

What is proprietary gel in FlexiKold?

The proprietary gel is a non-toxic gel that remains pliable and soft when frozen. It has long-lasting, quick-freezing properties.

How to use FlexiKold Gel Cold Pack?

  1. Place the gel ice pack in the freezer for a minimum of 2 hours
  2. Keep gel pack inside the ice pack cover
  3. Now apply the frozen gel pack to the injured area
  4. Leave it on the affected area for the 20 minutes
    Note: For the best results, an ice pack should be contoured to the injured parts.

How to store Flexi Kold Gel Cold Pack?

After the use of FlexiKold, FlexiKold Ice Pack can be stored in a plastic bag or in the freezer

How long does FlexiKold Reusable Gel Cold Pack stay cold?

FlexiKold contains a proprietary gel that helps ice packs to stay colder during the therapy. It will stay cold during the cold therapy treatment for 20 to 40 minutes

FlexiKold Flexible Ice Pack Specifications

Neck Contour 23" (58cm)2.1
Oversize 13" x 21.5" (33cm x 54.6cm) 34.954.4

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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