Relief Pak Hot Button Reusable Instant Hot Compress

Item # Desc Pkg Price
#11-1025 Small, 3.5" x 1" x 5.5" $0.25
#11-1025-12 Small, 3.5" x 1" x 5.5" $2.30
#11-1026 Standard, 5" x 1" x 15" $0.38
#11-1026-12 Standard, 5" x 1" x 15" $3.80
#11-1027 Neck, 11" x 1" x 17" $0.51
#11-1027-12 Neck, 11" x 1" x 17" $5.73
#11-1028 Oversize, 10" x 1" x 11" $0.45
#11-1028-12 Oversize, 10" x 1" x 11" $4.50

Relief Pak Hot Button Reusable Instant Hot Compress instantly becomes hot once the button inside the pack is activated. This pack remains hot for at least 30 minutes. This reusable pack can be recharged and made ready for a future activation by boiling it for approximately 10 minutes. The activation and recharging of a pad can be repeated at least 100 times.


  • Relief Pak Hot Button Reusable Instant Hot Compress is a common non-toxic food additive and not harmful
  • Activate pad by gently flexing disk within the pad back and forth until pad starts to crystalize
  • Pad will heat to approximately 13°F (54°C)
  • For cold pack refrigerate do not freeze
  • To return to liquid state wrap pad in cloth, place in boiling water for 5 to 12 minutes
  • Instant heat therapy without hot water or electricity
  • Great to use on-the-go to warm up muscles and relieve pain
  • Activate compress by gently flexing disk within the compress
  • Recharge compress by boiling pad
  • Pad can be recharged at least 100 times

More Information

  • How they work:
    - Hot Button compress instantly generates heat for 30 minutes up to 2 hours depending on the compressed size, insulation, and the outside temperature.
    - Smaller pads cool quicker than larger ones. The compress is recharged by boiling it for approximately 10 minutes
    - The activation and recharging of a compress can be repeated at least 100 times, provided the compressed outer surface is not damaged. Hot Button compress contents are not harmful; they are common non-toxic food additives.
  • Activate and Use:
    - Gently flex the disk in the liquid compress back and forth until pad starts to crystallize. Do not bend or break disk.
    - Once the compress is fully crystallized, knead to increase flexibility.
    - Compress will heat to approximately 130ºF (54ºC).
    - Wrap in a cloth and/or use over clothing if compress is too hot. Insulate in a pocket, glove or wrap to prolong heat.
  • How to Return to Liquid State:
    - Return the compress to a liquid state before storing.
    - Wrap solid compress in a cloth to prevent it from touching the bottom or sides of the pot. Place into boiling water for 5 to 12 minutes until ALL crystals melt. If ALL crystals are not melted, the compress will return to a solid state while cooling. Remove from pot with tongs.
    - Refrigerate to use as a cold pack but do not freeze.
  • Caution:
    - Do not place in microwave OR freezer.
    - Discard if punctured.
    - Allow cooling after boiling before re-use.
    - For EXTERNAL use only.
    - Consult a doctor before use if you have diabetes, heart disease, poor blood circulation, nerve problems/lack of sensitivity to heat, damaged skin, rheumatoid arthritis, are pregnant or plan to use to treat medical conditions.
    - Do not use on bruises or swelling during the first 48 hours following the incident. - Do not use on or give to individuals who cannot understand and follow these instructions properly.

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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