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Chattanooga Hydrocollator M-4 Mobile Heating Unit

Brand/Manufacturer: CHATTANOOGA GROUP
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  • ORDERING DETAILS
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  • Delivery Option (Customer is responsible for bringing items inside when delivered. Please inspect before signing for delivery)
  • Total: $2698.48
    Total: $2343
Total: $2698.48
Total: $2343

Chattanooga Hydrocollator M-4 Mobile Heating Unit is durable and easy to maintain, it is high-quality stainless steel unit which gives you a constant supply of temperature-consistent HotPacs. Full fiberglass insulation on mobile unit ensure minimum energy use and prevent heat loss. It is thermostatically controlled to keep steam packs at the ideal temperature for maximum therapeutic benefit.

Features

  • Chattanooga Hydrocollator M-4 Mobile Heating Unit is easy maintain and simple to fill and drain
  • Requires just 20" by 32" floor space
  • Extra large tank
  • Oversized drain
  • A second thermostat guards against low water level and overheating
  • No plumbing required
  • Uses 110 current, 12.5 amp
  • Product weight: 132lb
  • Product dimensions: 35"L x 20"W x 33"H (89cm x 51cm x 84cm)
  • Also available (separately):
    - Chattanooga Side Table Rack (code 4010)
    - Chattanooga TM-1 Electric Lotion Warmer (code 4012)
    - Chattanooga Dial Thermometer (code 4228SER)
    - Chattanooga Extra Shelf (code 4230)

More Information

  • Maintenance:
    - Do not use bleach or cleaners with high chlorine content
    - Do not use paper clips, safety pins, staples, coat hangers, etc., in, on, or near the unit
    - Do not clean the unit with carbon steel wool or a carbon steel brush
    - Use only soft cloth, Scotch-Brite type scouring pads of green, blue, or white abrasiveness, or stainless steel wool if absolutely necessary
    - Do not use abrasive cleaners which tend to disturb the grain in the finish, especially on the exterior of the unit
    - For exterior cleaning, use only non-abrasive stainless steel polish
    - Water level is critical: Add water daily, if necessary, to keep unit full
    - Regularly clean and drain the tank (every two weeks)
    - Failure to properly maintain the unit will cause premature wear and will void the warranty
    - Remove all deposits from interior surfaces and parts
    - The deposits are concentrations of minerals that will allow rusting to begin
    - If allowed to accumulate on the heating element, these deposits will lower the
    efficiency of the element and increase the power consumption of the unit
    - Exercise extreme care if cleaning the element or thermostat(s)
    - These components can be easily damaged without proper care or caution
    - If you suspect that you have hard water, you may need to change the water and clean the unit more frequently
    - Salt deposits are an indication of hard water that will eventually cause rust
  • Cleaning Tips:
    - Check for low or no chlorine content in your cleaner and make sure that the residue is thoroughly rinsed away with water
    - strong solution of vinegar and water may be used to dissolve away deposits, which then must be thoroughly rinsed away
    - Results may vary
    - For exterior cleaning, use stainless steel polish and a soft cloth only
    - Numerous industrial stainless steel polishes are available from various supply companies
    - Use of any cleaner except stainless steel polish on the exterior of the unit is not recommended
    - Abrasive cleaners and scouring pads can damage the finish of the unit

Warranty

1 Year warranty

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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