Item TW6010, TW6040 is backorder and will be available to purchase once it is back in stock.

Southwest Elasto-Gel All Purpose Therapy Wraps

Brand/Manufacturer: SOUTHWEST TECHNOLOGIES, INC
Item # Desc Pkg Price
TW6001 4" x 24" $0.73
$36.99
$24.29
TW6001 4" x 24" $6.78
$360.99
$225.99
TW6002 6" x 16" $0.74
$36.99
$24.69
TW6002 6" x 16" $6.78
$360.99
$225.99
TW6005 6" x 24" $1.16
$56.99
$38.69
TW6030 6" x 30" $1.20
$58.99
$39.99

Southwest Elasto-Gel All Purpose Therapy Wraps may be used for either hot or cold therapy and will not leak if punctured. When heated, products provide moist therapy heat and when used cold, products provide soothing cold without causing trauma to the skin or nerves. They are covered with a four-way stretch material that allows maximum conformity, heat transfer and comfort.

Southwest Elasto-Gel Therapy Wraps Highlights

  • Southwest Elasto-Gel Therapy Wraps are universal wraps
  • When used cold, the products remain soft and flexible even at -20ºF
  • Will not dry out, become hard or change form and are re-usable
  • Conform to all contoured areas and move with patient movement

What to buy with Southwest All Purpose Therapy Wraps


How to use Southwest Elasto-Gel herapy Wraps

Cold Therapy
  • Store the wrap in the freezer for a minimum of two (2) hours
  • It may be left in the freezer indefinitely until ready to use
  • It will remain flexible even at -20°F
  • Remove the wrap prior to defrosting the freezer
Note: Always store products in a plastic bag while in freezer

Heat Therapy
  • The most convenient method of heating the wrap is in a microwave oven
Note: All microwaves vary in heating and may have hot spots, be cautious when heating
  • Wait one minute (60 seconds) before using
  • The wrap should feel WARM to the touch, NOT HOT
  • Hold the wrap firmly against the skin for 30 seconds beforere-heating
  • If the wrap is not warm enough, heat according to the Reheat Increment and rotate the product each time
  • The wrap can also be heated in a conventional oven at 250°F for 10-15 minutes
  • Place wrap on a cookie sheet or baking dish in the center of the oven
  • Do no allow straps to touch the heating element
  • Flip the wrap after 6 minutes for even heating

Elasto-Gel All Purpose Therapy Wraps Cleaning Instructions

  • Remove the outside cover and hand wash in cold water and mild soap
  • Hang up to dry
  • Wipe the white inner cover with a damp (not wet) cloth using mild soap or disinfectant
  • Allow the product to fully air dry before continuing to use
Cautions:
Do Not Get The Products Wet
  • The gel will absorb water and swell
  • If the product becomes damp, lay it on a flat surface and allow it to fully air dry before continuing use
  • Do not use wet towels under the gel

Customer Reviews

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ItemName - now     04/21/2021

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Question

Gayle Snider     08/07/2020

How do I tell which size is right for me?

Answer

Customer Care    08/08/2020

Available in different sizes, the Elasto Gel All-Purpose Therapy Wrap can be applied to different parts of your body. The smaller sizes are ideal for smaller areas like the forehead, elbow or ankle. For areas like the knees or neck, a slightly larger size is recommended. The largest size of the Elasto Gel Wrap should be used for large areas like the legs, chest, shoulders, and back.

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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