Proactive Protekt 500 Gel Infused Foam Pressure Redistribution Mattress

Brand/Manufacturer: PROACTIVE MEDICAL
To place an order or check availability
Item # Desc Pkg Price  
81051 Protekt 500, 36"W x 76"L x 6"H $7.97
81052 Protekt 500, 36"W x 80"L x 6"H $7.97
81053 Protekt 500, 36"W x 84"L x 6"H $8.48
81054 Protekt 500 Plus, With 3" Raised Rails, 36"W x 76"L x 9"H $8.70
81055 Protekt 500 Plus, With 3" Raised Rails, 36"W x 80"L x 9"H $8.70
81056 Protekt 500 Plus, With 3" Raised Rails, 36"W x 84"L x 9"H $9.08

Proactive Protekt 500 Gel Infused Foam Pressure Redistribution Mattress has Visco Gel Polymer Technology (VGPT) which is a revolutionary support surface that provides unprecedented pressure redistribution, rapid heat dissipation, and vast increases in breathability compared to traditional foam. The heel slope redistributes pressure from heel to the entire leg while the precision cut air pockets allows deeper submersion and increased air circulation.


  • VGPT is open-cell Visco Memory foam infused with gel Polymers:
    - Designed for clinical superiority as well as patient comfort, some of the many benefits of VGPT include:
    • Reduced occurrence of pressure sores by channeling heat away from the body significantly faster than traditional foam, virtually eliminating perspiration
    • Superior pressure redistribution is delivered by providing more support and less cradling at higher levels of compression, redistributing pressure over a large surface area eliminating static fatigue
    • Protects vulnerable heel area with the patented Lure-Quilt foam and a 30 degree slope redistributing pressure to the entire leg and away from the heel
  • Heel Section:
    • Provides unparalleled pressure mapping results
    • Designed to guard the vulnerable heel area from incapacitating reoccurring pressure ulcers
    • Heel section of the Protekt500 utilizes a 30 degree slope to redistribute pressure to the entire lower leg
    • Top layer is finished with Lura-Quilt, a patented, highly resilient aerated foam, keeping skin cool and dry
  • Optional Side Rails:
    • reduce risk of falls and increase patient safety by providing a firm perimeter for egress and ingress.
    • Rails are 3 inches high with a 24 inch cutout.
  • Visco Gel Polymer Technology:
    - Works by allowing air to pass through open cells, channeling it away from the body instead of trapping it within the closed cells of standard memory foam
    - The infusion of gel polymers throughout the foam contributes both cooling properties and the virtual elimination of static fatigue
    - As a result of the alliance between open cell foam and gel infusion, the Protekt 500 holds its shape better, redistributes pressure over a larger surface area, and successfully channels heat away from the body, keeping patients cool, dry, and comfortable


15 year non prorated warranty

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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