• HyGiene Products
  • Non Returnable
  • Latex Free

Medline Supra APL Mattress Replacement System

Brand/Manufacturer: MEDLINE INDUSTRIES
For Questions, Please Call...
Item # Desc Pkg Price
MDT24SUPRAAPL 36"W x 80"L x 8"D $18.18
$850.65
$605.99

Medline Supra APL Mattress Replacement System is suitable for any homecare wound treatment protocol. The Mattress boasts a unique low air-loss ventilated system to help manage moisture, features an adjustable air pump, as well as an easy-to-use weight dial for customizable optimum comfort level. The cell-on-cell design prevents bottoming out during a power outage. The easy to clean, waterproof, quilted nylon cover reduces shear and friction.

Features

  • Medline Supra APL Mattress Replacement System is latex Free
  • Functions include alternating pressure, low air-loss, static float
  • Low pressure alarm with audio and visual indicators
  • Adjustable air pump
  • Weight capacity: 400lb
  • Color: Blue
  • Cover type: Quilted nylex
  • Thickness: 10.6mil
  • Note:
  • - This item cannot be returned or exchanged once they are opened due to hygienic reasons

Customer Reviews

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01

Question

MIchael Armstrong     08/15/2016

Do you sell the motor or a pump to put air in this model bed which I have but the pump is missing?

Answer

Customer Care    08/16/2016

Thank you for contacting customer care services.

Please check below links for Pump. 
https://www.healthproductsforyou.com/c-mattress-accessories.html https://www.healthproductsforyou.com/c-mattress-accessories.html?pagenumber=2 
https://www.healthproductsforyou.com/c-mattress-accessories.html?pagenumber=3

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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