Ergoactives ErgoCap X-Treme Terrain Cane and Crutch Tip

Brand/Manufacturer: ERGOACTIVES LLC
Item # Desc Pkg Price
A030-1 Universal Cane/Crutch Replacement Tip $1.50

Ergoactives ErgoCap X-Treme Terrain Tip is a specially designed tip for canes and crutches that simulates the human ankle joint movements, allowing for greater safety and stability anywhere one need to be. ErgoCap X-Treme Terrain Tip is made of a durable, anti-slip, medical-grade rubber, with four wings for maintaining balance. Embedded in the ErgoCap X-Treme tip is a metal crown comprised of small spikes that can be released to create traction.

6 Resons to Choose ErgoCap X-Treme Terrain Crutch Tip

  1. Range of Motion
  2. Stabilizing Wings
  3. Slip Resistant
  4. Gait Mimicking
  5. Shock Absorbing
  6. Retractable Spikes

ErgoCap X-Treme Cane Crutch Tip Features

  • Designed by an Orthopedic surgeon, this patented device steadies the cane or crutch at all angles
  • Provides stability and traction while walking or standing still
  • Avoid slipping with the innovative ErgoCap X-Treme Terrain Tip
  • ErgoCap X-Treme Terrain Tip grips outdoor surfaces, then easily retracts for indoor use
  • Removable tip that attaches to the bottom of any cane or crutch
  • Spikes can easily be retracted for indoor use
  • Tips for icy and snowy weather conditions
Note: This Item is Non-Returnable

What to buy with ErgoCap X-Treme Terrain Cane and Crutch Tip?

How to use ErgoCap X-Treme Tip?

To activate the metallic spike crown when it is installed in your crutches

  • Rotate the lock/unlock system mechanism (Fig 1) in a counterclockwise manner. The metallic spikes will automatically come down from inside the base of the crutch tip.
  • To maintain the metallic spikes in this position, rotate the lock/unlock system once more to fully lock the spikes and keep them active.(Fig 2).
  • Once the crown is totally out, rotate back the knob to the locked position. ( Counter-Clockwise)

Ergoactives ErgoCap X-Treme Terrain Tip

To retract the metallic spike crown and reposition inside the base of the Ergocap X-Treme tip after use

  • Rotate the lock/unlock mechanism (Fig 1) counter-clockwise to unlock the fixed position of the spikes.
  • With the pressure of your fingers, introduce the metallic spikes inside of the base of the Ergocap X-Treme Terrain tip, and make sure the spikes are completely hidden inside the tip.
  • Once the spikes are retracted, maintain pressure on the spikes upward while rotating the lock/unlock mechanism clockwise, to lock into position and keep spikes retracted.
  • Make sure that the metallic spiked crown remains in a locked position inside the base of the ErgoCap X-Treme tip,and that the spikes are completely retracted when using indoors.

Plastic Adapter for Canes and Crutches

  • Included with your ErgoCap X-Treme tip, you will find a plastic adaptor (Fig 3) for use with non-Ergoactive canes and crutches.
  • Simply place the adapter inside the Ergocap tip as shown in the illustration. It will prevent other non-Ergoactive devices from ruining the ErgoCap.

Ergoactives ErgoCap X-Treme Terrain Tip

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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