Deroyal JetStream Hot And Cold Therapy Unit

Brand/Manufacturer: DEROYAL
Item # Desc Pkg Price
QTX400C00 Jetstream Therapy Unit Only $6.60
QTXT700 Jetstream Therapy Unit With Digital Display $6.75
QTXT735NS Jetstream Therapy Unit With Nonsterile Knee And Shoulder Blanket $11.26

Deroyal JetStream Hot And Cold Therapy Unit is designed with Patented ATC that measures and regulates temperature to provide therapeutic hot or cold therapy without manual adjustment. The intuitive LED light lets user know when in therapeutic zone and when to add ice or hot water. The portable system is designed for convenience and is suitable for any medical setting or treatment at home. DeRoyal T700 therapy blankets optimize temperature distribution, insulation and comfort.

Deroyal JetStream Hot And Cold Therapy Unit Features

  • Lightweight, low profile design and quick start guide are patient friendly 
  • Hot and cold therapy with the same unit
  • Available for all parts of the body, Hip and Lumbar, Knee and Shoulder, and more
  • Optional blanket wraps available to increase insulation and ensure precise placement of blankets 
  • Single patient use
  • For Cold Therapy
    - Reduce pain or soft tissue swelling after trauma or surgery
  • For Hot Therapy
    - Loosen or relax tight or sore muscles and joint stiffness prior to rehabilitation or exercise
  • Also Available Separately:
    - Deroyal JetStream Power Cord

Deroyal JetStream Hot And Cold Therapy Unit User Manual

Contraindications For Hot And Cold Therapy

  • For Hot Therapy
    - History of heat injury or adverse reactions to hot therapy
    - Incoherent due to sedation, anesthesia, coma or sleep
    - Decreased skin sensitivity or localized circulation or wound healing problems
    - Arteriosclerosis or atherosclerosis
    - Abdomen of women who are pregnant
    - Localized malignancy in treatment area
    - Hypersensitivity to heat
    - Local tissue infection, swelling or inflammation

  • For Cold Therapy
    - History of cold injury, frostbite or adverse reactions to cold therapy
    - Incoherent due to sedation, anesthesia, coma or sleep
    - Decreased skin sensitivity
    - Circulatory syndromes
    - Hand and wrist or foot and ankle surgery exhibiting polyneuropathy
    - Hypersensitivity to cold
    - Children 12 and under
    - Local tissue infection
    - Diabetes

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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