ConvaTec DuoDERM Hydroactive Sterile Gel - 15gm Tube - 187990

Brand/Manufacturer: CONVATEC
Item # Desc Pkg Price
187990 15gm Tube $0.45
$14.65
$8.99
187990 15gm Tube $4.40
$140.55
$87.99
187990 15gm Tube $13.00
$350.65
$259.99

ConvaTec DuoDERM Hydroactive Sterile Gel contains a unique ConvaTec hydrocolloid formulation that makes it different and more preferable than other hydrocolloid dressings. It works as a wound filler in the management of dry cavity wounds and provides them with a moist wound healing environment.

DuoDERM Hydroactive Sterile Gel Highlights:

  • Clear, viscous hydrogel
  • Provides hydration
  • Non-traumatic removal
  • Sterile nozzle
  • Preservative-free
  • Latex-free

DuoDERM Hydroactive Sterile Gel Features

  • Includes natural hydrocolloids like sodium carboxymethylcellulose and pectin in a clear and viscous form
  • Provides moisture to dry, sloughy, necrotic or granulating wounds
  • Creates a moist wound environment to avoid wound drying
  • Supports autolytic debridement in dry wounds
  • Allows trauma-free removal of secondary dressings without harming the newly formed tissue
  • Sterile nozzle of DuoDERM Hydroactive Gel provides ease of application
  • Designed for hydration
  • Helps in filling hard-to-reach or uneven areas
  • Clear and free of preservatives
  • Latex-free

When to use DuoDERM Gel?

DuoDERM Hydroactive Gel is used for the management and hydration of the following:
  • Partial and full-thickness wounds
  • Diabetic ulcers
  • Leg ulcers
  • Pressure sores

How to use DuoDERM Hydroactive Gel?

Application and Removal of DuoDERM Gel:

  • Cleanse the wound bed. Rinse well and thoroughly dry the surrounding skin.
  • Unscrew the cap of the DuoDERM tube and remove the white safety ring.
  • Puncture the tube membrane by replacing the cap.

  • Convatec DuoDerm Hydroactive Sterile Gel

  • Apply DuoDERM Hydroactive Sterile Gel directly on the wound surface. Make sure that you do not fill the wound above the level of the surrounding skin. 
  • ConvaTec DuoDERM Gel can be worn up to seven days. It should be changed with every dressing change or when the cover dressing starts leaking.

Precautions to be taken while using DuoDERM Gel:

  • Colonization of chronic wounds is not uncommon and is not contraindicated to the use of DuoDERM Hydroactive Gel.
  • If an infection is developed or suspected while using DuoDERM Gel, an appropriate antibiotic therapy should be considered. The use of the gel may be continued, but the wound healing progress should be carefully monitored and all treatments should be done under medical supervision.
  • Occlusive therapy is not recommended in the presence of anaerobic infection.
  • For diabetic foot ulcers, measures for controlling blood glucose and maintaining appropriate pressure relief should be provided.
  • Autolytic debridement may make the wound appear larger after first few dressing changes and then gradually decreases its size.
  • Store DuoDERM Hydroactive Sterile Gel up to 25 degrees C to avoid freezing.

Contraindication

  • Do not use DuoDERM gel on individuals with sensitivity to the gel or its components.

ConvaTec DuoDERM Hydroactive Sterile Gel Reviews

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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