Williams Sound Pocketalker 2.0 Personal Amplifier

Brand/Manufacturer: WILLIAM SOUND CORP.
Item # Desc Pkg Price
PKT 2.0 4.9"L x 2.0"W x 1.0"H $5.67

Williams Sound Pocketalker 2.0 Personal Amplifier amplifies the sounds and voices most important to the user. By positioning the microphone close to the preferred sound, user can reduce distracting background noise. Ideal for everyday listening situations, including one-on-one discussions, television listening or conversing in the car. This slim, ergonomically designed amplifier could be easier to use. Simply plug in the headphone or earphone, position the microphone near the preferred sound, adjust volume to the comfort and start listening.

Williams Sound Pocketalker 2.0 Highlights

  • Ergonomic, lightweight design
  • Extended high and low frequency range
  • Superior sound quality
  • Built-in T-coil loop compatible

Williams Sound Pocketalker 2.0 Features

How to Clean Pocketalker 2.0 Personal Amplifier?

  • Use an alcohol wipe or 3% hydrogen peroxide solution to clean the outside of the Pocketalker case and the earphone/ headphone cord. Wiping cloth should be damp rather than soaking wet (see caution below). Lightly swab the unit down, as pressing hard may release liquid into the unit (see caution).
  • The Pocketalker can be carefully cleaned with Hospital Cleaner Disinfectant Towels with Bleach, or alcohol. however, we cannot guarantee that the coloring/markings on the unit will not be affected as a result of multiple bleach applications.
  • Replace the earphone foam pads with each new user, or use disposable sanitary headphone covers with each new user. (Earphone/headphone pads/covers are available through Williams Sound).
  • If using a plug-in microphone (MIC 014-R), replace the optional disposable sanitary microphone cover (WND 012) with each new user. (Both the MIC 014-R Plug-In Microphone and WND 012 Sanitary Microphone Cover are available through Williams Sound. The WND 012 is sold in packs of 100).
  • Do not spray or put liquid directly on the unit. Apply the cleaning solution to a wipe or swab to clean the Pocketalker. Avoid pressing hard. It is crucial that No Liquid of any kind gets in the electronics of the unit, (i.e. Headphone jack, microphone jack, USB charging jack, internal speaker, internal microphone, volume knob, tone control or t-coil switch).

Precaution to take while Cleaning Pocketalker 2.0

  • Avoid getting any liquid inside the Pocketalker unit as it can damage the circuit board and will void the warranty.

What to buy with Williams Sound Pocketalker 2.0 ?

Williams Pocketalker 2.0 Specifications

Dimensions4.9” L x 2.0” W x 1.0” H. (124mm x 51mm x 25mm) (Not including clip or microphone assembly)
Weight3.1 oz. (88 grams) (with batteries)
Color/materialWhite ABS/Polycarbonate molded plastic case.
*Battery TypeTwo 1.5V (AAA size), Alkaline* or NiMH rechargeable*

(Williams Sound BAT 010-2 Alkaline or BAT 022-2 NiMH recommended)
Battery LifeUp to 105 hours (typical usage) with the BAT 010-2.
Low Battery Indicator: Power “On” Green light on front panel flashes.
**NiMH battery ChargingCharging: 16 hours with BAT 022-2. Red LED blinks when charging.
End of Charge: Red LED is on solid. At end of charge, maintenance charge is provided.
NOTE: Charging requires optional charging kit BAT KT7 or BAT KT8.
MicrophoneInternal, omnidirectional MEMS microphone (micro-electro-mechanical system).
Optional External, omnidirectional, plug-in electret microphone with foam windscreen and 3.5mm mono plug (MIC 014-R).
T-CoilInternal with on/off switch and LED indicator.
Tone ControlExternal rotary control knob allows user to adjust high/low frequency to optimize hearing.
***Balance ControlAdjusts Left/Right Volume Balance
Power/Volume ControlExternal rotary volume control knob with integrated power ON-OFF switch.
Microphone Jack3.5 mm, stereo mini plug.
Tip=Mic signal, Ring=NC, Sleeve=Gnd.
Headphone Jack3.5 mm, stereo mini plug.
Tip=Left/Mono, Ring=Right, Sleeve=Gnd.
ApprovalsRoHS, WEEE, FCC, IC
Electrical Specifications (1 kHz Sine Wave reference) Typical
Power output52 mW (max) into 32 ohms (Stereo)
ALCAutomatic Level Control; Limits maximum output level
Distortion1% THD (max)
Max gain63 dB at 2.5 kHz (Tone=High)
Frequency response
Tone Control at high position2.7dB boost at 5 kHz, 6.7dB cut at 400 Hz.
Tone Control at mid position0.6dB cut at 5 kHz, 2.9dB cut at 400 Hz.
Tone Control at low position2.0dB cut at 5 kHz, 3.0dB boost at 400 Hz.
*Battery switch must be in correct position for battery type being used.
**Charging requires optinal charging kit BAT KT7 (USA) or BAT KT8 (International).
***When using mono earphones, headphones or neckloop, the balance control on the Pocketalker must be turned fully counter-clockwise (to the “mono” position) for best volume and battery life.

Pocketalker 2.0 Warranty

5 year warranty (90 days on accessories)

Williams Personal Amplifier Reviews


ItemName - now     12/06/2021

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UserName - now     12/06/2021

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Lela Fox     04/01/2017

I want to be sure this device will include stereo sound;  i.e. , sound in both ears. I have  an ear
device I want to use, that go around the ears like glasses to hold them in position. Please advise
if this is the case. I use them with my iPad and for radio etc.


Customer Care    04/03/2017

Williams Sound Pocketalker 2.0 Personal Amplifier includes: 

  • PKT 2.0 personal amplifier (includes internal microphone) 
  • EAR 042 dual stereo isolation earphones 
  • HED 024 stereo headphones 
  • MIC 014-R plug-in (no cord) microphone 
  • BAT 010-2 two AAA alkaline batteries 
  • WCA 007 WC 3.5mm male to 3.5mm female cable with mounting clips 
  • RCS 003 lanyard


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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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