William Sound Pocketalker Ultra Personal Sound Amplifier Without Earphone

Brand/Manufacturer: WILLIAM SOUND CORP.

William Sound Pocketalker Ultra Personal Sound Amplifier Without Earphone amplifies sounds close to the listener while reducing background noise, making it ideal for use in noisy situations, TV listening, one-on-one communication, small groups or listening in a car. With the single mini earphone, the Pocketalker can get up to 123dB SPL high volume output and clarity.

Features

More Information

  • Getting started:
    - Turn the Pocketalker on by turning the volume control counter clockwise. The RED indicator light on the top will turn on.
    - Turn the volume down before putting on the headphones.
    - Once the headphones are in place, slowly turn the volume up to a comfortable level. Keep the volume at the lowest level needed to hear.
    - If you hear feedback (a howl or squeal), turn down the volume and move the microphone away from the earphone (or headphones).
    - Adjust the tone according to your preference.
    - Hold the microphone as close to the speaker as you can.
    - When sitting down, place the Pocketalker on a table or other flat surface for best sound.
    NOTE: Pocketalker is not a toy–do not allow children to play with it.
  • Safety Instruction:
    - Make sure the volume is turned down before putting on the earphone or headphone before adjusting the volume to a comfortable level
    - Set the volume level at the minimum setting that you need to hear
    - If you experience feedback (a squealing or howling sound), reduce the volume setting and move the microphone awayfrom the earphone or headphone
    - Do not allow children or other unauthorized persons to have access to this product
  • Caution:
    - Before using this product with a pacemaker or other medical device, consult your physician or the manufacturer of your pacemaker or other medical device
    - If you have a pacemaker or other medical device, make sure that you are using this product in accordance with safety guidelines established by your physician or the pacemaker manufacturer.
  • Cleaning instructions:
    - Use an alcohol wipe or 3% hydrogen peroxide solution to clean the outside of the Pocketalker case and the earphone/ headphone cord. Wiping cloth should be damp rather than soaking wet (see caution below). Lightly swab the unit down, as pressing hard may release liquid into the unit.
    - The Pocketalker can be carefully cleaned with “Hospital Cleaner Disinfectant Towels with Bleach, or alcohol” however, we cannot guarantee that the coloring / markings on the unit will not be affected as a result of multiple bleach applications.
    - Replace the earphone foam pads with each new user, or use disposable sanitary headphone covers with each new user. (Earphone/headphone pads/covers are available through Williams Sound).
    - If using a plug-in microphone (MIC 014-R), replace the optional disposable sanitary microphone cover (WND 012) with each new user. (Both the MIC 014-R Plug-In Microphone and WND 012 Sanitary Microphone Cover are available through Williams Sound. The WND 012 is sold in packs of 100).
    - Do not spray or put liquid directly on the unit. Apply cleaning solution to a wipe or swab to clean the Pocketalker. Avoid pressing hard. It is crucial that “No Liquid” of any kind gets in the electronics of the unit, (i.e. Headphone jack, microphone jack, USB charging jack, internal speaker, internal microphone, volume knob, tone control or t-coil switch).
    Caution: Avoid getting any liquid inside the Pocketalker unit as it can damage the circuit board and will void the warranty.

Specification

Options Dimensions
Weight2.5oz (70.9gm) (with batteries and microphone) 
Color and MaterialSilver gray, ABS/Polycarbonate molded plastic case 
Battery TypeTwo 1.5V (AAA size) alkaline
MicrophoneOmnidirectional, electret micro phone assembled in housing with foam windscreen and 3.5mm mono plug 
Tone ControlExternal rotary control knob to allow user to optimize hearing 
Volume ControlExternal rotary control knob with power ON-OFF switch
Microphone Jack3.5mm, mono, gold plated mini plug
Headphone Jack3.5mm, mono, nickel plated mini plug
Electrical Specifications (1k Hz reference)Power output: 50 mW (maximum) into 16 ohms
AGC: Limits maximum output level
Distortion2% THD (max)
Frequency Response

 

Tone at high position: 11dB boost at 5kHz, 8dB cut at 400Hz
Tone at mid position: 0dB boost at 5kHz, 4dB cut at 400Hz
Tone at low position: 3dB cut at 5kHz, 4dB boost at 400Hz

Warranty

5 years warranty on parts and labor and 90 days on accessories

Customer Reviews

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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