U-Step II Walker

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Item # Desc Pkg Price
US-PC2 Black, Without Laser $36.97
$1,354.99
$1,232.25
US-PC2L Black, With Laser $49.96
$2,225.45
$1,665.37

U-Step II Walker is designed specifically to address the needs of those with neurological conditions. This innovative braking system is easy to use and puts in complete control. It will not roll until you are ready to walk. When the hand brake is lightly squeezed the unit walking is initiated by the hand brake. Turns around easily and safely in a small turn radius.

U-Step II Walker Highlights:

  • Ergonomically positioned handlebars 
  • Backrest and height adjustable 
  • Improves posture 
  • Improves walking stride 
  • Folds for transport 
  • Easy turning

U-Step II Walker Features

  • U-Step II Walker rolls easily
  • Turns around easily and safely in an area as small as 29"
  • Rolling resistance control lever adjusts the rolling speed of the walker
  • Laser Light is a laser attachment with a button that helps initiate movement for those with classic Parkinsons disease
  • Spring-loaded 4" casters and 6" tires glide easily over uneven surfaces
  • Rolling resistance control lever adjusts the rolling speed of the walker
  • 23" width, users can easily walk through narrow doorways
  • Laser Light: is a laser attachment with a button that helps initiate movement for those with classic Parkinsons Disease
  • Floor to seat height 22" and padded seat measures 19" x 8"
  • Tires glide easily over uneven surfaces
  • Supports up to 375 lbs. and accommodates users from 4;10" to 6;2"
  • Weighs 20 lbs.

Specification

ParticularsDimensions
Overall Width23"
Seat Dimension22"H x 20"W
Length25"
Turning Circle29"
Weight (including seat and basket)22lb
Weight Capacity375lb
Folded Dimensions42" x 23" x 10"
Patient Height Range4ft 10" to 6ft2"

Warranty

Warranty: U-Step II Walker is warranted for a full year from purchase to work properly and be free from any defects in materials and workmanship. Additionally, the frame is warranted for three years from the date of purchase. In the event of a defect covered by this warranty, we will, at our option, repair or replace the device. In the event of a problem, you will need to return the walker for repair at your cost. We will fix the product or replace it and send it back to you at your cost. This warranty does not cover device failure due to owner;s misuse and negligence. In the event of minor problem, In-Step Mobility Products will attempt to resolve the issue by sending replacement parts.

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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