Southwest Elasto-Gel Hand Exerciser

Brand/Manufacturer: SOUTHWEST TECHNOLOGIES, INC
Item # Desc Pkg Price
HE5001 Small, 1-1/2" x 4-1/2" (3.8 x 11cm) $0.47
$22.20
$15.60
HE5005 Large, 3" x 4-1/2" (7.6 x 11cm) $0.68
$29.50
$22.50

Southwest Elasto-Gel Hand Exerciser is great for reducing stress and stiffness, building muscle tone, increasing flexibility, developing stronger grip and increasing strength in the fingers, hand, and forearm. It may be used for hot or cold therapy and will not change form.

Features

  • Southwest Elasto-Gel Hand Exerciser is a gel-filled hand exerciser with a soft, fabric cover
  • Can be used as a massage tool to mobilize tight palmar tissue
  • Strengthens hand muscles while providing soothing heat therapy
  • Can be chilled in the freezer to aid in edema reduction during exercise
  • Latex free

More Information

    Directions For Use:
  • FOR MUSCLE STRENGTHENING: Greatly increased strength of hand and finger muscle results from repeated gripping of the exerciser several times a day for periods of 5 to 10 minutes. As muscles strengthen and more pressure is applied, more resistance is developed by the exerciser
  • FOR COLD APPLICATION: Store the exerciser in the freezer for a minimum of one hour. It may be left in the freezer indefinitely until ready to use. It will remain flexible even at 20° F. Remove the exerciser prior to defrosting the freezer.
    Note: Always store product in a plastic bag while in freezer
  • FOR HEAT APPLICATION: The most convenient method of heating the exerciser is in a microwave oven. Suggested heating times:
    - Small Hand Exerciser: 600-700 watt microwave: 20 - 30 Seconds, 1100 watt: 15 Seconds
    - Large Hand Exerciser: 600-700 watt microwave: 25 - 35 Seconds per side,1100 watt: 30 Seconds per side
    Note: All microwaves vary in heating and may have “hot spots”. Be cautious when heating.Wait one minute (60 seconds) before use. The exerciser should feel
    - Wait one minute (60 seconds) before use. The exerciser should feel WARM to the touch, NOT HOT.
    - Hold the exerciser firmly against the skin for 30 seconds before re-heating. If the exerciser is not warm enough, heat in 10 seconds increments and rotate the product each time.
    - The exerciser can also be heated in a conventional oven at 250° F for 10 minutes
  • - Place exerciser on a cookie sheet or baking dish in the center of the oven.
    - Flip the exerciser after 6 minutes to get even heat both sides
  • DO NOT GET THE PRODUCTS WET: The gel will absorb water and swell. If the product becomes damp, lay it on a flat surface and allow it to fully air dry before continuing use. Do not use wet towels under the gel
  • CLEANING INSTRUCTIONS: Remove the outside cover and hand wash in cold water and mild soap. Hang up to dry. Wipe the white inner cover with a damp (not wet) cloth using mild soap or disinfectant. Allow the product to fully air dry before continuing to use.
  • CAUTION:DO NOT OVERHEAT!! Due to the nature of the gel, it may only feel warm to the touch, but if the exerciser has been overheated, too much heat may be transferred to the body and can cause burns.

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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