Salad
I'm a nurse and bought this for my pediatric Home Health patient who is bedridden. I'm very disappointed. The outer mitt size is too large for the internal vibrator pack, making it awkward to move around smoothly.
Works by gentle hand pressure to vibrate which is very safe. However, the unit kept stopping. I believe there is a design flaw. Even when vibrating for less than a minute, one or both batteries dislodge just enough for the unit to shut down. Basically, it's not usable.
I wasted my money on this product. My first approach is ALWAYS to contact the company/manufacturer. I did this and was more disappointed at their response than the actual poor performance of this product. Though I received a prompt response, my "take-away" was they were scripted to apologize and that somehow the product did not work for ME and did not meet MY expectations. And they would forward my input to some other team, BYE.
Hence, the reason for my now public review.
Never a wise business practice to shift the blame onto the customer/buyer. Even a kindergartner could have figured this design flaw out.
Never a wise business practice to appear to disregard and disrespect money that people have spent on your product.
Option: Universal
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