Prodigy Control Solution

Brand/Manufacturer: PRODIGY DIABETES CARE.
Item # Desc Pkg Price
53310 4ml, Low $0.11
$10.48
$3.54
53350 4ml, High $0.14
$10.48
$4.62
Prodigy Control Solution is a liquid that contains glucose that will react with test strips and produce a test result. It provides a quick, easy way to ensure accurate blood glucose testing. This glucose control solution is intended for use with the Prodigy blood glucose monitoring systems and test strips.

Features

  • Prodigy Control Solution is for in vitro diagnostic use only
  • Store at room temperature
  • Do not refrigerate
  • Do not use if expiration date has passed
  • Discard 3 months after opening
  • Shake vial before use

More Information

  • Control Tests should be performed:
    - Monthly
    - When you begin using a new vial of test strips
    - When test strips are exposed to extreme environmental conditions
    - If you drop the meterIf you change the battery
    - If you suspect the meter is malfunctioning
  • Instructions for performing a control test:
    - Apply a drop of control solution to the test strip instead of a drop of blood
    - Compare the results to the control range (you can find the range on the side of the vial of test strips)
    - If the results are inside the range printed on the vial, your meter is functioning correctly
    - If the results are outside the range, you should call the manufacturer of your meter immediately

Customer Reviews

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ItemName - now     05/11/2021

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Question

Jim Mattison     05/15/2020

Do I have to use the low or high solution to test my unit for calibration?

Answer

Customer care    05/18/2020

Apply a drop of control solution to the test strip instead of a drop of blood

  • - Compare the results to the control range (you can find the range on the side of the vial of test strips) 
  • - If the results are inside the range printed on the vial, your meter is functioning correctly 
  • - If the results are outside the range, you should call the manufacturer of your meter immediately.

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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