Nutricia Lophlex Powdered Medical Food

Item # Desc Pkg Price
12167 Orange, Drink Mix, 14.3gm (0.5oz), Sachet $0.33
12167 Orange, Drink Mix, 14.3gm (0.5oz), Sachet $7.00
12169 Berry, Drink Mix, 14.3gm (0.5oz), Sachet $0.33
12169 Berry, Drink Mix, 14.3gm (0.5oz), Sachet $7.00
Nutricia Lophlex Powdered Medical Food is a low volume, phenylalanine-free medical food for the dietary management of phenylketonuria (PKU) in children over nine years of age adults, including pregnant women and women of child-bearing age. It is a low-volume and low-calorie medical food containing essential and non-essential amino acids, carbohydrate, vitamins, minerals and trace elements.

For Nutritional Values and Ingredients please click More Images.


  • Nutricia Lophlex Powdered Medical Food provides 10gm of protein equivalent
  • per sachet
  • Osmolality: (mOsm/kg):
    - Dilution: 1 to 5
    - Orange: 1390
    - Berry: 1340
  • Age-appropriate DRI formulation
  • Available in tropical flavor
  • Phenylalanine-free

More Information

  • Dosage and Administration:
    - Use only under the direction of a physician or dietitian
    - Lophlex must be consumed in conjunction with natural protein, fluid and other nutrients in quantities prescribed by a physician or dietitian to meet phenylalanine and general nutrition requirements
    - Fat, carbohydrate and low protein sources may be used to supply needed calories and to fulfill essential fatty acid requirements
    - Intake of Lophlex will vary depending on the age, body weight and medical condition of the individual
    - Intake is adjusted to maintain normal growth and development
    - Lophlex should be divided into equal portions and distributed throughout the day
  • Mixing Instructrions:
    - Mix the contents of one sachet with a small amount of water to make a paste.
    - Continue stirring while adding water to make up a final volume of approximately 70 mL (2.5 fl oz). This would be a 1 in 5 dilution.
    - Lophlex may be taken in a more concentrated form either as a drink or paste. If so, water or diluted drinks should be offered at the same time.
    - Lophlex is best prepared with chilled water and consumed immediately after preparation.
  • Precaution:
    - Must only be used under strict medical supervision.
    - Not intended for use as the sole source of nutrition.
    - Not suitable for infants under one year of age.
    - Not for parenteral use.
  • Storage:
    - Store at room temperature away from sunlight.

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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