Kyot
I am an occupational therapist in long term care, and with all of the accessories, a patient of mine spent over $1,000.00 on an S-Ergo 115 ultralight weight wheelchair. The chair was too tall for my patient, who is an elderly gentleman with Down's syndrome about average height, and though there is one point of height adjustability, the wheels provided would not allow for the adjustment. Therefore, the chair is really not height adjustable. We have hundreds of wheelchairs for less than half this price all over the facility that are ALL height adjustable. I contacted Karman to get help, i.e switch out the chair versus send a smaller set of wheels, and they did not have the courtesy to even call or email me back. The company I purchased the chair from tried and was basically told "sorry." For my patient's safety, he cannot use this chair for fear he will slide out due to the high seat. I am angry and sad that the family /the patient paid for this chair and he cannot use it. Essentially, once Karman has your money, they are done with you. And it is unacceptable for a wheelchair to not be height adjustable. I will not use nor recommend these chairs.
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