Ergoactives Ergocane 2G Fully-Adjustable Ergonomic Cane

Brand/Manufacturer: ERGOACTIVES LLC
Item # Desc Pkg Price
A048 Black/Matte $2.28
A049 Brown/Wood $2.28
A050 Carbon Fiber $2.28

Ergoactives Ergocane 2G Fully-Adjustable Ergonomic Cane is ergoactives latest innovation in mobility support and design. It is equipped with a unique shock-absorption system that utilizes a vertical compression technology to mimic the knee joint articulation, allowing the leg to bend freely and comfortably. With its ergonomically cushioned grip and patented inertial swing handle, Ergocane 2G guides its user through a perfect gait cycle, promoting a correct, comfortable, and upright posture. By using the included Ergo cap high performance tip, the Ergocane 2G can also stand freely on its own when not in use.

Ergoactives Ergocane 2G Fully-Adjustable Ergonomic Cane Features

  • With the Ergocane 2G, user no longer have to suffer from hand discomfort resulting from using a cane
  • Ergocanes unique ergonomic grip has non-slip, non-latex medical grade rubber
  • The patented ergonomic padded grip is designed to
    - Alleviate pressure
    - Reduce callus formation
    - Avoid carpal tunnel discomfort
  • Ergocane 2G has pre-determined, notched levels of height adjustment for all types of senior adults
  • The body of the Ergocane expands from 28 in (71 cm) to 42.5 in (107 cm) for the perfect height for any user
  • The Ergocap High Performance is included with the Ergocane 2G. It grips the surface, preventing slips, and provides support and balance at any angle
  • It also makes the Ergocane 2G stand  by itself
  • Simulates the foot and ankle joint movements for a more natural and comfortable gait

Ergoactives Ergocane 2G Fully-Adjustable Ergonomic Cane Specification

Unit Weight0.9 lbs
User Weight Capacity300 lbs
Overall Width3.25"
Overall Depth6"
Floor to Grip (0) Height Range31.5" - 40.5"
Grip SizeStandard
Grip Diameter1.75"
Ergocap (included)High Performance

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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