Drive Elevating Legrests for Bariatric Sentra Wheelchairs

Brand/Manufacturer: DRIVE MEDICAL
Item # Desc Pkg Price
STDELR-TF Aluminum Foot plate, For Use With Bariatric Sentra EC Heavy Duty, Sentra Full Reclining $2.08
$90.31
$69.47
PHELR Aluminum Foot plate, For Use With Bariatric Sentra EC Heavy Duty $6.39
$277.10
$213.15

Drive Elevating Legrests for Bariatric Sentra Wheelchairs are made specifically for Drive Heavy Duty Wheelchairs. These footrests are constructed for daily use and can be attached without difficulty and are designed to be comfortable and safe.

Features

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Customer Reviews

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ItemName - now     12/03/2021

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Dick Latour     05/26/2018

Is there anyway to extend the leg pad further do. I've extended the foot rest down as low as it will go and lowered the leg pad as far down as I can but my leg is so long that the bottom of my knee hits the top of the leg pad. My lower leg bends well towards the floor and I am supposed to keep my foot elevated.  I am having foot surgery on June 1st. Can you help? Thank you.

Answer

Customer Care    05/31/2018

Dear Sir/Madam, thanks for your inquiry. We'll try to get back to you shortly regarding this.

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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