Terry Z.
Rollator purchase
The rollator came with no instructions for assembly, the customer service was terrible. I called the customer support line, I told my problem (that it appeared to be the wrong rollator=, I didn't know, it appeared to be the wrong thing to me), the customer support person said he'd have to ask his supervisor what to do and that he'd get back in touch with me. He didn't get back to me, the next thing I knew I paid for another rollator that I didn't order. I have got the box all ready and now I've been told (by email) that I was given the wrong information label, they will send me another. It appears time is not a priority for them. I didn't know about all the fees you have to pay for a return. I will not be paid back very much after all the fees are taken out of the price for a rollator I didn't order.
Option: Blue
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