Core Apex Cervical Orthosis

Brand/Manufacturer: CORE PRODUCTS
Item # Desc Pkg Price
TRC-4996 8" x 4" x 4.5", Firm $0.77
$34.99
$25.56
TRC-4995 8" x 4" x 4.5", Gentle $0.77
$34.99
$25.56

Core Apex Cervical Orthosis is a convenient tool to assist the healthcare professional in restoring proper cervical posture of the patient. It counters the negative forces caused by forward posture, and works to gently reverse kyphotic attitude when used daily under the supervision of a spinal professional.


Core Apex Cervical Orthosis Highlights
  • Latex free
  • Patent Pending
  • Adjustable to 3 heights
  • Counteracts forward head posture

Features Of Core Apex Cervical Orthosis

  • Helps decrease pressure on cervical soft tissue
  • Helps in recovery from acceleration/deceleration injuries
  • Assists restoration of proper cervical posture
  • Many activities in modern daily living place the head in a detrimental forward head posture

More On Core Apex Cervical Orthosis

Instructions For Use:
  • This product must be used under the supervision of your health care professional. To prevent hyperextension, fit the device to the patient by removing one or both lower portions of the device. To remove, slide a sharp blade along the inside edge of the precut areas.
  • Place the patient in a supine position on a firm surface. Locate the Apex in the area of lordotic loss. The larger angled surface should face the patient's shoulders. To adjust to the height, carefully remove sections by completing cut along the scored lines. The Apex should be used daily, with increasing time intervals. The Apex should be used for the initial treatment of 2 minutes. Increase each daily treatment in 1-minute intervals, with a maximum treatment time of 20 minutes.
  • Train patient to roll off of the Apex before sitting up post-treatment. Some soreness or stiffness is normal, and our cold therapy CorPak should be applied to the affected area for 15 minutes after each treatment.

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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