Comfortex Rest-Q GS Pressure Redistribution Mattress provides a safe, comfortable and therapeutic surface for the heavier patient. It has a dual layer design that enhances the comfort and pressure redistribution across the entire mattress for light and heavier framed patients. The highly resilient top cushion conforms and responds to body contours and bony prominences and also provides long lasting comfort.

Features

Comfortex Rest-Q GS Pressure Redistribution Mattress features vapor proof, shear reducing top cover and provides long-lasting and much appreciated comfort
Second layer of slightly more supportive HR material is joined with the upper-most layer to enhances the comfort and pressure redistribution across the entire mattress for light and heavier framed patients
Two zones of highly resilient, highly supportive material rest beneath the top layers to support the back, shoulders and hips
Lateral support design supports the body weight, off-loading the more pressure sensitive areas along the spine into the mattresses soft centerline
When side-lying, the trochanter will rest bridged over this soft strip
Comfortable support is provided to the degrees required and appreciated by the patients across the broad spectrum of weights and resting positions.
Very soft strip of HR foam gently absorbs the most pressure sensitive points along the spine and sacral area
Firm base layer ensures that the heaviest of patients remain supported with cushioning material and will not bottom out
Rather than slope the lower legs downward, which could produce swelling, the heels rest into the dual-density top foam of our descending diamond heel suspension system
Boney prominences of the heels are absorbed, while keeping the lower legs supported along the horizon of the mattress
Ultra firm perimeter support facilitates safer, more secure transfers and prevents edge-of-bed collapse and side rail entrapment
When mattresses are used in a private residence, they require a fire barrier

Warranty

6 Months warranty

Customer Reviews

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
Return orders are subject to a 20% restocking fees.
All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

All hygienic items.
Opened personal care items.
Anything opened, used, or tried on.
All customized items.
Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

Login to your account
Go to “order history”
Click on “return order”
Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

20% restocking fees will be applied.
Outbound shipping cost is non-refundable.
For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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Comfortex Rest-Q GS Pressure Redistribution Mattress