Not Eligible for Standard and Expedited Delivery.

Chattanooga Hydrocollator M-2 Mobile Heating Unit

Brand/Manufacturer: CHATTANOOGA GROUP
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Item # Desc Pkg Price
2402-2 Includes 3 Standard Size HotPacs, 3 Oversize and 3 Cervical HotPacs $39.09
$1,693.89
$1,302.99
2402-3 Includes 4 Standard Size HotPacs, 2 Oversize and 4 Cervical HotPacs $39.09
$1,693.89
$1,302.99
2402-4 Includes 4 Standard Size HotPacs and 4 Oversize HotPacs $39.09
$1,693.89
$1,302.99
2402 Includes 12 Standard Size HotPacs $39.09
$1,693.89
$1,302.99

Chattanooga Hydrocollator M-2 Mobile Heating Unit is durable and easy to maintain. This high-quality stainless steel unit gives you a constant supply of temperature-consistent HotPacs. Full fiberglass insulation on mobile unit ensures minimum energy use and prevents heat loss. It is thermostatically controlled to keep steam packs at the ideal temperature for maximum therapeutic benefit.

Features

  • Chattanooga Hydrocollator M-2 Mobile Heating Unit are equipped with 3" swivel, rubber casters for silent friction free movement
  • Mobile units are equipped with 8cm swivel
  • Simple to fill and drain
  • No plumbing required
  • Also available (separately):
    - Chattanooga Hydrocollator Moist Heat HotPac (code 1006)

More Information

  • Caution:
    -
    The thermostat is extremely sensitive and the slightest adjustment will alter the temperature several degrees
    - The recommended operating temperature is 160° F to 166° F (71° to 74°C)
    - The temperature of the water should be checked with a thermometer after every adjustment, before using the HotPacs
    - Always keep the water level over the top of the HotPacs to avoid burning or scorching of the packs
    - Never allow the HotPacs to dry after use
    - Check water level daily as it has a natural loss due to evaporation
    - Do not move the Hydrocollator while filled with water. Tipping over could result in burns to the user or others
    - Always unplug the Hydrocollator from the power source before attempting to empty water from unit
    - Make certain the unit is electrically grounded by plugging into a hospital grade electrical outlet with a ground terminal receptacle (U-groundoutlet), 120 VAC only
    - Always replace Hydrocollator HotPacs as soon as they show signs of wear
  • Maintenance:
    - Do not use bleach or cleaners with high chlorine content
    - Do not use paper clips, safety pins, staples, coat hangers, etc., in, on, or near the unit
    - Do not clean the unit with carbon steel wool or a carbon steel brush
    - Use only soft cloth, Scotch-Brite type scouring pads of green, blue, or white abrasiveness, or stainless steel wool if absolutely necessary
    - Do not use abrasive cleaners which tend to disturb the grain in the finish, especially on the exterior of the unit
    - For exterior cleaning, use only non-abrasive stainless steel polish
    - Water level is critical: Add water daily, if necessary, to keep unit full
    - Regularly clean and drain the tank (every two weeks)
    - Failure to properly maintain the unit will cause premature wear and will void the warranty
    - Remove all deposits from interior surfaces and parts
    - The deposits are concentrations of minerals that will allow rusting to begin
    - If allowed to accumulate on the heating element, these deposits will lower the
    efficiency of the element and increase the power consumption of the unit
    - Exercise extreme care if cleaning the element or thermostat(s)
    - These components can be easily damaged without proper care or caution
    - If you suspect that you have hard water, you may need to change the water and clean the unit more frequently
    - Salt deposits are an indication of hard water that will eventually cause rust
  • Cleaning Tips:
    - Check for low or no chlorine content in your cleaner and make sure that the residue is thoroughly rinsed away with water
    - strong solution of vinegar and water may be used to dissolve away deposits, which then must be thoroughly rinsed away
    - Results may vary
    - For exterior cleaning, use stainless steel polish and a soft cloth only
    - Numerous industrial stainless steel polishes are available from various supply companies
    - Use of any cleaner except stainless steel polish on the exterior of the unit is not recommended
    - Abrasive cleaners and scouring pads can damage the finish of the unit

Specification

ParticularsDimensions
Mains Power110 to 120 V, 50/60 Hz
Power Consumption1000W
Dimensions27"L x 16"W x 33"H (67cm x 41cm x 84cm)
Tank Capacity14 gal (52L)
Temperature Range160° to 165°F / 71° to 74°C
Thermal Cut-Out Temperature180° to 185°F / 82° to 85°C
Accuracy+/-10%
Heat up time to 160°F / 71°C6 Hrs
Cool down time from 160°F / 71°C3 Hrs
Fiberglass InsulationYes

Warranty

1 Year warranty

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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