BakBalls Manual Massager

Brand/Manufacturer: BAKPHYSIO PTY LTD
Item # Desc Pkg Price
14-1420 5" x 2.5" x 2.5", Red, Regular $0.79
14-1421 5" x 2.5" x 2.5", Black, Firm $0.79
BakBalls Manual Massager is an affordable self-treatment device for back pain and stiffness. They are designed by a sport physiotherapist to relieve pain and tightness in tense back, shoulders, ITBs and plantar fascia by lying on them on the floor or leaning against them in sitting. Ideal to use at home or in the office.They can also prevent back pain in the long term by improving your posture into a more ideal upright sitting and standing posture.

More Information

  • How do BakBalls work?
    -BakBalls relieve back pain and stiffness by lying on them on the floor or leaning against them in sitting. BakBalls produce maximum pain relief as their unique patented design exerts localised pressure directly onto painful stiff joints and tight muscles replicating a Physiotherapy or Massage treatment. Using BakBalls daily can loosen a stiff and painful spine, accelerate your recovery from back injuries, and reduce the chance of your back pain recurring
  • Who can use BakBalls?
    -BakBalls are ideal for relieving back and neck pain and stiffness in office workers, active and sports people, manual workers, drivers, computer users and sedentary lifestylers. General back and neck pain and stiffness, knots and muscle tightness, and to improve hunched posture. It can also be used for a foot massage: remove your shoes and place the soles of both feet on BakBalls and roll forwards and backwards. BakBalls are excellent for massaging ITB;s as well by sitting on the floor with one leg on the bakball, and rolling the bakballs backwards and forwards on the outer side of your thigh
  • Are there conditions that are not suitable or safe to use BakBalls for?
    -Yes, you should not use BakBalls if you are pregnant or suffer from any of the following conditions: Severe, acute back pain, a history of spinal conditions such as previous Back Surgery, Scoliosis, Osteoporosis, Past Spinal Fractures, Bone tumours, Metastatic cancer, Haemophilia, Rheumatic Conditions (eg Rheumatoid Arthritis / Ankylosing Spondylitis), Spondylosis / Spondylolisthesis, Neurological Conditions (eg Spina Bifida / Spinal Cord Injury)
  • Care for the BakBalls?
    -Don't expose to direct sunlight or extreme heat. Keep away from pets and don;t step on, cut or twist BakBalls.

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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