3B Medical Rio II Nasal Pillow CPAP Mask With Headgear

Brand/Manufacturer: 3B MEDICAL
3B Medical Rio II Nasal Pillow CPAP Mask With Headgear has a unique rotating ball in socket swivel that offers true freedom of movement to its users. The ergonomically designed interface allows the angle of the pillows reservoir to be adjusted to a more customized and natural fit. It is equipped with only 2.3-ounce headgear making it one of the lightest masks in the market. The floating Ball-and-Socket Elbow adapts to the most active sleepers allowing for various sleeping positions. This nasal mask is ideal for active sleepers and anyone who likes to read before bed.

Rio II Nasal Pillow CPAP Mask Features

  • Ultra-Light & Travel Friendly
  • The Rio II Nasal Pillow CPAP Mask weighs just 2.3 ounces and is one of the lightest CPAP masks available. It is also very compact and flexible, making it suitable for travel. The minimal design helps build a comfortable fit, allowing users, even with glasses, to read or watch TV before bed.

  • Improved Frame & Headgear
  • Current Rio users can make substantial changes to the sturdy design of the Rio II frame and headgear. The headgear is lighter and more compact and provides a much more comfortable fit, whereas the frame is more secure with cheek pads included.

  • Easy Fitting
  • The simple design has only 2 points of adjustment: a highly adjustable split back strap and two Velcro fasteners. It is possible to extend the split rear strap separately for a looser fit or shorten it for a tighter fit. The Velcro fasteners add an extra layer of adjustment. Moreover, to help ensure the best match, the Rio II Mask comes with three sets of nasal pillows.

  • Freedom of Movement
  • The Rio II has a 360-degree swivel and is one of the only nasal pillow masks to allow the pillow's reservoir's angle to be adjusted, adapting to even the most active sleepers.

  • Simplicity
  • The Rio II Nasal Pillow CPAP Mask has a clear and ergonomic design that maximizes patient comfort and makes it ideal for very simple cushion replacement re-supply.

What Rio II Nasal Pillow CPAP Mask Includes

  • Mask
  • Headgear
  • 3 - Sets of Nasal Pillows (S, M, L)
  • Short Tube & Swivel

What to buy with 3B Medical Rio II CPAP Masks

Rio II CPAP Nasal Pillow Mask Fitting Instructions

  1. Thread the headgear's two side straps through the gaps in panels separately, then fold back over to secure.
  2. By gripping the back strap and wrapping it around the back of your head, bring the headgear over your head. The top strap should sit comfortably on the top of your head.
  3. Until the interface sits comfortably just under the nose, change each end of the side strap uniformly. Reattach the tabs for fastening.
  4. To get a good fit, move the interface away from your face, then position it back. Ensure that both  pillows placed upright, the nasal pillows fit comfortably into your nostrils.
  5. Finally, connect the end of the interface tubing into your device air tubing. Your interface is now fitted and ready to use.
Please Note: If you feel an air leak, readjust the angle of the nasal pillows to get a better seal. If you are unable to resolve any leaks, you may need an alternative nasal pillow size.

3B Medical Rio II CPAP Mask Specifications

Short-tube Length (Including Swivel)15 inches
Short-tube Length (Excluding Swivel)12.5 inches
Headgear Length (Including Tabs)20.5 inches
Headgear Length (Excluding Tabs) 17.5 inches
Weight (Headgear Included)2.3 oz
Mask CleaningHand wash daily using mild detergent, rinse well, and air dry
Headgear CleaningHand wash weekly using mild detergent, rinse well, and air dry
Therapy Pressure4-20 cmh2o
Does NOT Contain Latex, PVC, or DEHP

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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