3B Medical Elara Full Face CPAP Mask With Headgear

Brand/Manufacturer: 3B MEDICAL
Item # Desc Pkg Price
ELA1001 Small $2.50
ELA1002 Medium $2.50
ELA1003 Large $2.50
3B Medical Elara Full Face CPAP Mask With Headgear is designed with a unique cushion that promotes a confidential seal without the need for a forehead brace. The mask can easily assemble and disassemble with fewer parts to handle, making it user-friendly, and is equipped with a 360-degree dual-swivel elbow for greater freedom of movement. It allows for unobstructed reading, TV viewing, and eye-glass wearing. The lightweight frame makes the ElaraTM one of the most comfortable full-face masks on the market.

Elara Full Face CPAP Mask Features

  • Ergonomically Designed: Ultra-soft cushion maximizes patient comfort and conforms to facial contour for superior sealing ability.
  • Small and light: Take benefit of the lightweight mask frame essentially allowing you to sleep with little to no obstruction
  • Quick Release: Headgear clip for simple attachment and removal.
  • Freedom of Movement: Designed with a 360 degree dual-swivel elbow.
  • Soft Silicone Cushion: The soft silicone material maintains a secure seal and minimizes air leaks meaning a more restful night's sleep
  • 360° Dual-Swivel Elbow: Change sleeping positions with ease by utilizing the swivel elbow which gives you full freedom of movement at night

What Elara Full Face CPAP Mask Kit Includes?

  • CPAP full face mask
  • Headgear
  • Cushion
  • 360-degree dual-swivel elbow

What to buy with CPAP Mask

Elara CPAP Mask Fitting Template

How to use Elara Full Face CPAP Mask?

  • Position the silicone cushion so that the holes line up with the pegs on the plastic frame
  • Push the silicone cushion holes over the pegs individually
  • The hole will stretch over the end of the pegs
  • Turn the mask so you can see the front of the silicone cushion
  • Place the plastic swivel elbow into the cutout in the silicone cushion
  • Ensure that the silicone cushion is completely seated inside the groove of the plastic swivel elbow or you may experience mask leak
  • Lay the velcro headgear flat smooth side up place the mask in the middle of the headgear
  • Slip each velcro end through the top hook on each side of the mask frame
  • Secure the velcro tab so the strap doesn't slip
  • Bring the easy release clip toward the pegs at the bottom of the mask and position the peg into the larger part of the hole
  • Pull back on the clip until the peg is securely seated in the clip

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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