Rochester Medical Spirit Style 3 Male External Catheter

Brand/Manufacturer: ROCHESTER MEDICAL
Item # Desc Pkg Price
39104 Large, 36 mm $0.08
$2.99
$1.69
39105 X-Large, 41 mm $0.08
$2.99
$1.69

Rochester Medical Spirit Style 3 Male External Catheter has additional adhesive that is placed near the tip of the catheter to prevent accidental detachment. The special hydrocolloid adhesive allows moisture to evaporate away from the skin, inhibiting maceration. This product is made from transparent silicone, which allows skin to breathe and enables the user to check skin health.

Rochester Medical Spirit Style 3 Male External Catheter Features

  • Rochester Medical Spirit Style 3 Male External Catheter is latex free
  • 70% more hydrocolloid adhesive
  • Forward adhesive placement

More Information

Directions for Use

The sheath is a strapless sheath. It has an adhesive coating inside to ensure a safe and simple procedure for fitting.
  • If necessary, trim pubic area (close trim is best).
  • Clean and dry pubic area (do not use soaps with lotions)(do not apply lotion).
  • Remove sheath from its wrapping.
  • Place rolled end over the end of the shaft leaving a small space between the end of the shaft and the cup of the sheath. If uncircumcised, do not retract the foreskin but allow it to remain over the glans. Avoid contact between the adhesive and the glans.
  • Slowly unroll the sheath along the shaft, then gently squeeze the sheath to ensure even adhesion. Try to avoid leaving a rolled "collar" of sheath around the base of the shaft.
  • Finally, connect the urine collection bag. Always check that the connections are secure before use.
  • Wear time will vary from user to user. It is recommended that a sheath be changed every 24 hours for reasons of hygiene.
  • To remove: The sheath may be removed by gently rolling it off the shaft. Avoid simply pulling the sheath off. Removing the sheath whilst having a bath or shower may increase comfort.

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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