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Rochester Hydrophilic Personal Pediatric Intermittent Catheter is individually packaged with enclosed sterile water packet which makes it quick and easy to prep in any setting while maintaining sterility. This urinary catheter is designed for easy insertion as well as being gentle on urethral tissue. Hydrophilic coating allows it to be virtually friction-free during insertion and removal.
ItemName - now 01/27/2021
UserName - now 01/27/2021
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Trish 01/01/2015
Answer
Customer Care 10/15/2020
Please note that this product doesn't come with a collection bag. You may refer to which comes with a 1100ml collection bag.
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Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.
Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:
We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.
You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.
If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.
Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.