PerfectClean Solution Refill Cartridge

Brand/Manufacturer: PERFECTCLEAN
Item # Desc Pkg Price
HC-PC/SOLUTION PerfectClean Solution Refill Cartridge $0.45

PerfectClean Solution Refill Cartridge is 30ml  replacement cartridge. It is designed to be used only with the PerfectClean device. The cartridge liquid is designed to give the user approximately 45 washing cycles. It is safe and suitable for use with every type of hearing aid. The Solution in an antibacterial designed to remove ear wax and clean the wax guard and receiver.

PerfectClean Solution Refill Cartridge Features

  • Initial Solution Refill cartridge provides approximately 30 wash cycles when used daily 
  • TSA liquid amount requirement safe 
  • Empty cartridge is recycle safe 
  • Non corrosive

Instructions for PerfectClean Solution Refill Cartridge

Step 1. Fully remove the refill tab.
Step 2. Position the refill, top down, in the PerfectClean refill housing.
Step 3. Push the refill gradually and horizontally up to the stops to pierce the caps. Wait for all the liquid to run out.

How to clean filter - Before using a new refill
Step 1.
Remove the filter cap It is important to place the PerfectClean on its front side with the start button (safe mode to prevent any fluid flow). Remove the filter cap by pivoting it to the left to the unlock position.
Step 2. Clean the filter cap
  • Option A For a little dirty filter: clean it with warm water.
  • Option B For a very dirty filter: clean it with a cleaning tablet (20 minutes in a glass) and then rinse it with warm water.
Safety instructions
  • Never use a substitute product or liquid for the product present in the cleaning refill
  • The manufacturer cannot be held liable for damage caused by incorrect use or handling
  • Failure to follow these instructions voids the guarantee

Care advice
It is strongly recommended to clean hearing aids every day. The refill has a use period of about 60 cycles (except the first refill which allows about 30 cycles, which is the minimum operating volume).

PerfectClean Solution Refill Cartridge Instruction Manual

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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