OCSI AirPro Air Graduate WHFO Orthosis

Item #	Desc	Pkg	Reward Earn reward dollars on every purchase you make. Redeem them on your next order. Reward $	Price
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AP 31AG-C	AirPro Air Graduate - Child -Each	Each	$2.40	$120.55 $79.99
AP 31AG-Y	AirPro Air Graduate - Youth -Each	Each	$2.40	$120.55 $79.99
AP 31AG	AirPro Air Graduate - Adult -Each	Each	$2.40	$120.55 $79.99

OCSI AirPro Air Graduate WHFO Orthosis is an orthotic therapy for moderate to the severe wrist, hand, finger joint stiffness, or contractures. It is ideal to treat adaptive tissue shortening contracture(s) of the MCP / PIP joints of the fingers using graduated air pressure to reverse a fisted hand.

AirPro Air Graduate WHFO Orthosis Highlights:

Inflatable
Provides low load prolonged stretch to wrist
Bladder and hand strap can be removed and used alone
One size fits most adults
Fit left or right hands

AirPro Air Graduate Features

Best for treating a badly fisted hand that may require starting with the palmar air bladder
A detachable (deflated) cone-shaped air bladder is carefully inserted into a fisted hand
Using an inflation/deflation bulb, air is inserted into the air bladder to provide a gentle stretch on the affected joints of the fingers and thumb to reverse significant adaptive tissue shortening
The cone shaped finger/thumb component of the device can be attached to a long opponent orthotic base to treat wrist contracture
For MCP or PIP only contractures
AirPro Grip with the permanently attached wrist and forearm support may a better design to properly maintain position of the air ladder in the hand

More Details on AirPro Air Graduate

Functional objectives:

Incrementally open a fisted hand, improve the hygiene of the hand, and where possible, improve functional ability of the fingers and hand to assist with activities of daily living

Laundry Instructions:

Always remove asoft cover from the frame before washing
Remove the air bladder from the palmar cone
Close all hook and loop attachments on soft cover and place in then closed laundry bag
Hand or machine wash, gentle cycle with mild detergent
Do not use the commercial washer or hot water
No bleach or fabric softener
Air dry

Warning: The product requires a physicians order. The product is designed for single patient use only in order to avoid cross-contamination

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
Return orders are subject to a 20% restocking fees.
All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

All hygienic items.
Opened personal care items.
Anything opened, used, or tried on.
All customized items.
Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

Login to your account
Go to “order history”
Click on “return order”
Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

20% restocking fees will be applied.
Outbound shipping cost is non-refundable.
For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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