Covidien Kendall Kangaroo ePump Enteral Feed and Flush Pump

Brand/Manufacturer: COVIDIEN/MEDTRONIC

Medtronic Covidien Kendall Kangaroo ePump Enteral Feed and Flush Pump gives clinician the ability to accurately track the amount of formula and fluid delivered to a patient ensuring the prescribed formula and fluid is received by the patient. When patients require nutrition through continuous feeding, intermittent feeding or feeding and flushing, enteral feeding pump delivers in one compact easy-to-use device.

Kangaroo ePump Highlights

  • Quiet operation
  • Compact, aesthetic design
  • Tabletop usage or IV pole mounting
  • Simple loading of pump sets
  • Transparent side door to protect pump set
  • Integrated handle for easy transport

Covidien Kendall Kangaroo Enteral Pump Features

  • MISTIC (Magnetic Intelligent Set Type Identification Connector) Identification System to ensure match between the pump’s user interface and pump set type
  • Automatic Anti-Free-Flow System Audible alarm to indicate errors on pump set loading conditions
  • Occlusion alarm
  • Attitude-independent design eliminates need for drip chamber on pump set
  • Sensor technology detects both upstream and downstream flow conditions
  • Continuous feed, intermittent feed and flush capability
  • Auto-prime feature reduces the need for time-consuming, manual priming
  • Hold feature with restart and Keep Tube Open (KTO) feature
  • Stores previous 72 hours of feeding and flushing history
  • DEHP-free
  • Anti-free flow design
  • ENFitTM design

User Interface
  • Intuitive user interface
  • Large, backlit LCD display
  • Step-by-step prompts to guide programming and operation
  • “Stoplight” LED array visually indicates pump status in a bright or darkened room

Service
  • Serial I/O port for data retrieval
  • Uses replaceable, rechargable NiMH Battery Pack for 15 hours of backup power
  • Removable A/C Power Adaptor

What to buy with Kangaroo ePump Enteral Feed and Flush Pump


How to use Kangaroo ePump Enteral Feed and Flush Pump?

Attaching the A/C Power Adapter
  • Plug the A/C Power Adapter into the A/C adapter port on the back of the pump. Make note of the location of the pins and tab on the plug to properly orient the plug.
  • The connector, which attaches to the back of the pump, has a spring-loaded locking sleeve that locks into the pump, thus helping to prevent the connector from being accidentally unplugged from the pump. To remove the connector, grasp the outer sliding sleeve member and pull. Do not detach the connector by pulling on the cord only.

Battery Setup
  • The battery pack is fully charged before shipping, and is left unconnected to optimally preserve battery life.
  • Warning: The battery should be connected before using the pump.
  • It is also recommended that the battery charge be “topped off” before battery-only operation is utilized. The battery pack will charge continuously whenever the pump is plugged into a wall outlet, including during normal use of the pump with A/C power. Eight hours of charging is required to fully recharge the battery pack.
  • A new battery pack will provide approximately 15 hours of service before needing to be recharged

Attaching Pole Clamp
  • The Kangaroo ePump enteral feed and flush pump can be attached to a vertical pole using the pole clamp, included with the pump. The pole clamp provides the ability to retain the power cord to prevent accidental cord removal or cord loss. Simply place the A/C adapter power cord into the U-shaped groove located on the back of the pole clamp and attach the pole clamp to the Kangaroo ePumpenteral feed and flush pump. Be sure not to pinch the cord of the A/C power adapter or damage the cord insulation when installing.
  • To attach the pole clamp to the Kangaroo ePump enteral feed and flush pump, align the hole on the pole clamp with the mounting hole on the back of the pump. Use a 3/8” - 16 bolt to fasten together.
  • If cord restraint is preferred but use of the pole clamp is not desired, a cord restraint clip is provided with the Kangaroo ePump enteral feed and flush pump. Using the pole clamp mounting bolt, follow the pole clamp assembly instruction to attach the cord clip.

Kangaroo ePump Instructions For Use

  1. Press power on lower, right-hand corner of control panel.
  2. Open blue door enclosing pump set loading area.
  3. To load pump set
    • Grasp finger tab on valve and insert into left pocket.
    • Grasp black ring retainer and gently stretch tubing around rotor. Pull up on retainer and insert into right pocket.
    • Press down on finger tab to ensure that valve is fully seated. Finger tab should align with locating rib.
    • Close blue door
    (Note: display status line should read SET LOADED)
  4. To automatically prime the pump, press prime pump and auto prime. For Kangaroo ePump feed & flush sets, auto priming will prime both lines.
  5. To directly control pump priming, press PRIME PUMP and then press and hold the hold to prime button(s). If a feed & flush set is used, remember to first press hold to prime flush until the flushing fluid has reached the valve, and then press hold to prime feed until the feeding fluid has reached past the valve and down to the distal end connector.
  6. Use buttons on left side of LCD to set the feeding parameters. Set flushing parameters if a feed & flush set is loaded. The continuous or intermittent feed mode selection is made under the more options menu.
  7. Press RUN when ready to start. The screen will display running.
  8. To stop, press hold or press and hold the power button.

Covidien Kendall Kangaroo ePump User Manual

Covidien Kendall Kangaroo ePump Reviews

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Question

ItemName - now     10/19/2021

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Answer

UserName - now     10/19/2021

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01

Question

Cal     06/04/2020

A terrible poorly designed pump. Beeps alarms every 2 minutes, doesn't work, highly finicky, same as other post, no solution

Answer

Customer Care    06/24/2020

 it is very unfortunate that the ePump we sell did not meet your expectations and was way below them. We apologize for the inconvenience caused to you and are trying our best to make sure we continue on positive business terms with you in future. For further convenience, could you please provide us with your order number and/or the email ID you used to place your order.

02

Question

Alan     04/18/2016

Does the pump come with a power adapter or do you have to buy one separately?

Answer

Customer Care    04/19/2016

It includes removable A/C Power Adapter.

03

Question

james     09/09/2015

i have a kangaroo e-pump ,pump run for 3 to 5 min. then shuts down , i check all the thing i can think of

Answer

Customer Service    09/09/2015

I suppose the Instruction Manual will help resolve your query. For more technical assistance on this product please call manufacturer helpline at 1-800-962-9888.

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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