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Healthcraft SuperPole Ultra For SuperPole

Brand/Manufacturer: HEALTHCRAFT PRODUCTS INC.
Item # Desc Pkg Price
SP-ULTRA SuperPole Ultra $12.08
$545.99
$402.79

Healthcraft SuperPole Ultra For SuperPole is a custom length SuperPole designed for those requiring assistance with standing, transferring, or moving in bed. This is an extended version of the Standard SuperPole with a floor-to-ceiling range of 121"-140" (Standard SuperPole: 93"-99"). It has stylish floor-to-ceiling grab bar which provides a secure structure that can be installed in minutes between a floor and ceiling. The SuperPole also serves as a mounting support.

Healthcraft SuperPole Ultra For SuperPole Highlights:

  • Custom length
  • Secure structure
  • Extended version
  • Assistance with standing, transferring, or moving


Note: Mention exact floor to ceiling measurement at the time of ordering.

Features

  • SuperPole Ultra is an extended SuperPole for floor-to-ceiling heights of 121"-140"
  • SuperPole Ultra is not an attachment, it is a complete SuperPole
  • If ceiling height is less than 121" (10'1") check out our Uni-Fit Extender which is compatible with ceiling heights ranging from 100"-120"
  • Longer pole accommodates floor to ceiling range from 121" to 140"
  • Not to be used with SuperBar, SuperTrapeze or SafetyIsland
  • Holds weight capacity upto 300lb

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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