Etac Hi-Loo Raised Toilet Seat with Armrests

Brand/Manufacturer: ETAC
Item # Desc Pkg Price
E80301316-2 2"H (6cm) Seat $13.03
$612.98
$434.45
E80301317-2 4"H (10cm) Seat $13.05
$613.95
$434.99

Etac Hi-Loo with fixed mounting is a discreet toilet seat raiser, that fits most toilets and attaches firmly and securely to the toilet. The ergonomically designed seat has recesses at the back and the front, providing convenient intimate hygiene. The arm supports are foldable but can be permanently fixed in the folded down position. Hi-Loo can be used with only one arm support if space is limited.

Etac Hi-Loo Raised Toilet Seat Features

  • Fits most toilets
  • Armrests flip up, and can be easily removed without tools
  • Front edge of the seat has to be lifted when removing the seat from the toilet
  • Remains securely in place
  • Easy to detach: Snap locks make it easy to detach the seat unit for cleaning
Note: This item cannot be returned or exchanged due to hygienic reasons

More Information

Installation and use:
  • Undo the four fixing screws. The screws should be loosened only. Do not remove completely
  • Move the four brackets towards the outside of the seat. Tighten the screws so that it still will be possible to turn the brackets one more click.
  • Place the Hi-Loo on the toilet bowl and adjust it until there is contact at the front of the bowl.
  • Turn the rear and front brackets at the side towards the bowl.
  • Slowly lift the Hi-Loo away from the bowl. Turn all four brackets one click inwards. Now tighten the screws. Important: The brackets must remain in position
  • Attach the Hi-Loo to the bowl, front brackets first. Then use downward pressure to secure the rest of the Hi-Loo to the bowl. Check it is securely attached.

Maintenance and safety:
  • Clean/disinfect the chair with normal non-abrasive cleaning agents with a pH value of between 5-9, or with 70% disinfectant solution. Rinse and dry. The product is otherwise maintenance-free
  • The product can withstand cleaning in a sterilizer at 85°C for 3 minutes. This applies for reconditioning
  • Maximum user weight (see technical data)
  • A defective product must not be used
  • Heated chair can cause burns. The materials used are corrosion-resistant. The materials used are resistant to all general disinfectants

Specification

ParticularsDimensions
Height of Armrests Above Top of Seat23cm
Width Between Armrests49cm
Overall Width inclusive Armrests60cm
MaterialRaised seat area: Polypropylene
Mountings: Aluminium
Weight6cm: 4.9kg
10cm: 5.8kg
Weight capacity286lb

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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