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DonJoy IceMan CLASSIC3 Cold Therapy Unit With Universal Pad

Brand/Manufacturer: DJO INCORPORATED
Item # Desc Pkg Price
11-1421 Cold Pad, Sterile, Regular Hose $6.60
$285.99
$219.99
11-1422 Wrap-On Pad, Non-Sterile, Regular Hose $6.60
$285.99
$219.99
11-1423 Cold Pad, Non-Sterile, Regular Hose $6.60
$285.99
$219.99
11-1424 Wrap-On Pad, Non-Sterile, Extended Hose $6.60
$285.99
$219.99
11-1425 Cold Pad, Sterile, Extended Hose $6.60
$285.99
$219.99

DonJoy IceMan CLASSIC3 Cold Therapy Unit With Universal Pad helps reduce pain and swelling. The IceMan provides extended cold therapy as directed by a medical professional. With a patented semi-closed loop recirculation system, IceMan delivers consistent temperatures in a pre-set configuration.

Why Choose IceMan CLASSIC3 Cold Therapy Unit?

  • Easy refill indication
  • Self-priming, plug-n-play operation
  • Easy portability and storage
  • Cold pads delivers cold therapy where it is needed the most

Benefits of IceMan CLASSIC3 Cold Therapy Unit

  • Time tested with over 20-years of experience delivering industry leading cold therapy solutions
  • Developed through direct customer interaction and feedback
  • Patented recirculation system helps deliver consistent cold therapy throughout the cold pad, eliminating freezing inlet temperatures
  • DonJoy IceMan CLASSIC3 Cold Therapy Unit With Universal Pad has two-position locking lid
  • Hose stirrup for ease-of-use
  • Large cooler size for extended cold therapy
  • Inlet temperature control and monitoring capability
  • Compatibility with a complete line of cold pads
  • Hose Size:
    • Regular Hose: 6.5"
    • Extended Hose: 15"
Note: This item is non-returnable due to hygiene purposes.

DonJoy IceMan Operating Instructions

How to use Donjoy Iceman Classic3?

  • Unlock lid by rotating the handle forward.
  • Add ice to fill line inside the device.
  • Add cold water to fill line.
  • With handle in forward position place lid on device. Press lid down while rotating handle up and back to latch closed
  • Connect the IceMan CLASSIC3 hose to the cold pad hose. To ensure a reliable connection, “snap” or “click” hoses together into place so that the fit is tight and snug.
  • To turn device on, insert cord into the connection port on the back of the device and plug the power supply into the wall outlet.

How IceMan CLASSIC3 Cold Therapy Unit Works?

IceMan CLASSIC Cold Therapy Unit Working

ICEMAN with dual pump recirculation technology. The DonJoy IceMan features a patented recirculation system that allows water warmed after flowing through the cold pad to be preserved and remixed with cooler ice water at a constant flow rate, providing consistent cool water distribution throughout the cold pad.

IceMan CLASSIC Cold Therapy Unit Working

COMPETITORS Other versions restrict or pinch water flow to the cold pad, causing variable flow rates and inconsistent cold pad temperatures.

Warning
  • This device can be cold enough to cause serious injury.
  • Read and understand all warnings and instructions for use before using this device.
  • Additional warnings appear in the instructions for use.

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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