Answer: Good morning,
I will be happy to assist you. The tube connector is not a part that can be replaced by the consumer. It can only be replaced from the inside, by taking the unit apart.
The filter can be changed by pulling the filter cap straight out, then replacing the filter.
If there is anything else that we can do to further assist you, please do not hesitate to email or you may call customer service from 8 am – 8 pm eastern standard time at (877) 224-0946.
Thank you!
HPFY Customer Care
Store answer
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