Core Standard Neoprene Knee Support

Brand/Manufacturer: CORE PRODUCTS
Item # Desc Pkg Price  
KNE-6401-SML Small $1.20
$59.99
$39.85
KNE-6401-MED Medium $1.20
$59.99
$39.85
KNE-6401-LRG Large $1.20
$59.99
$39.85
KNE-6401-1XL X-Large $1.20
$60.85
$39.85
KNE-6401-2XL XX-Large $1.28
$65.99
$42.55
KNE-6401-3XL XXX-Large $1.36
$65.99
$45.26

Core Standard Neoprene Knee Support is ideal for sports, work or home and offers good cartilage support to weak or tired knees or, after an injury to take some strain off the joint while healing. The contoured slip-on design features an open patella and superior and inferior straps for compression and support above and below the knee. Flexible spiral stays and a removable buttress pad offer a combination of support, stability and adjustability.

Core Standard Neoprene Knee Support Features

  • Help relieve patellofemoral pain (runners knee), edema or postsurgical effusion, meniscus injuries, mild ostheoarthritis or patellar dislocation and tendonitis (jumpers knee)
  • Allows full range of motion
  • Bilateral design

More On Core Standard Neoprene Knee Support

Measurement:
  • Snug Fit Measurement: Devices are sized at a compressed fit.
  • Measuring loose vs. skin tight can be 2-2 ½ inches.
  • Knee Circumference
  • Calf, Knee Cap, Thigh, Thigh Length
  • Can be dictated by support used.

Fitting Landmarks:
  • Thigh
  • Knee Cap
  • Calf
  • Back Crease of Knee (Popliteal Fossa)

Fitting Instructions:
  • Removable buttress pad can be set for best position.
  • Best fit is from sitting position with knee in slight bend.
  • Pull sleeve on to the knee higher to the groin area.
  • Fit the opening for knee cap slightly higher on the knee cap. Approximately the upper half of the knee cap. The tendency is to wear the support too low. When fitted, brace will slide down into proper position.
  • Upper part of support should be higher to groin area. (braces have tendency to slip down so fit higher)
  • Spiral Stays should be positioned equally lined up on either side of the knee symmetrically.
  • Straps below the knee closest to the knee cap should be adjusted first. If brace is fitted correctly, the calf will hold the position of the brace as the strap just below the knee will be tightened with a smaller circumference than the calf.
  • Strap above the knee should be adjusted last.
  • Straps can be adjusted for proper tension on the patella.

Post Fitting Instructions:
  • Make sure brace has been fitted with appropriate strap tightness and has not slid down leg too far.
  • Upper part of the brace should not dig into groin area.
  • Align spiral stays equally on either side of knee.
  • Add compression from straps starting with just below knee first and working bottom to top.
  • Decrease compression from top to bottom.
  • Disengaging Velcro and securing tabs prior and after wearing will help with future fitting.

Care Instructions:
  • Hand wash with cold water and mild detergent
  • Do not bleach
  • Line/air dry
  • Avoid direct heat

Core Standard Neoprene Knee Support Specification

Size

Knee Circumference

Small12” to 13”
Medium13” to 14”
Large14” to 15”
X-Large15” to 16”
XX-Large16” to 17”
XXX-Large17” to 19”

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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