Core Performance Wrap Knee Support

Brand/Manufacturer: CORE PRODUCTS
Item # Desc Pkg Price
KNE-6440 Regular $1.75
$81.49
$58.19
KNE-6440-LXL Large/X-Large $1.75
$81.49
$58.19

Core Performance Wrap Knee Support has a four-way tension system which provides a custom fit and excellent compression for a multitude of knee problems including patellofemoral pain (runners knee), patellar dislocation and subluxation, mild ostheoarthritis, and patellar tendonitis (jumpers knee). Wraparound design is easy to wear and less bulky than hinged supports. Neoprene construction retains natural body heat and stays in place during swimming or other water activities. Features open back that adds comfort and mobility.

More On Core Performance Wrap Knee Support

Measurement:
  • Snug Fit Measurement: Devices are sized at a compressed fit.
  • Measuring loose vs. skin tight can be 2-2 ½ inches.
  • Knee Circumference
  • Calf, Knee Cap, Thigh, Thigh Length
  • Can be dictated by support used.

Fitting Instructions:
  • Fit from the front of the knee to the back of the knee.
  • Best fit is from sitting position with knee in slight bend.
  • Fit the opening for knee cap slightly higher on the knee cap. Approximately the upper half of the knee cap. The tendency is to wear the support too low. When fitted, brace will slide down into proper position.
  • Upper part of support should be higher to groin area. (braces have tendency to slip down so fit higher).
  • Straps below the knee closest to the knee cap should be adjusted first. If brace is fitted correctly, the calf will hold the position of the brace as the strap just below the knee will be tightened with a smaller circumference than the calf.
  • Adjust tension on the blue Four-Way Support System or Blue Wings for maximum compression and proper knee cap alignment and seating. Grabbing tabs opposite each other creates equalized tension across the knee cap.

Post Fitting Instructions:
  • Make sure brace has been fitted with appropriate strap tightness and has not slid down leg too far.
  • Upper part of the brace should not dig into groin area.
  • Add compression from straps starting with just below knee first and working bottom to top.
  • Decrease compression from top to bottom.
  • Disengaging Velcro and securing tabs prior and after wearing will help with future fitting.

Care Instructions:
  • Hand wash with cold water and mild detergent
  • Do not bleach
  • Line/air dry
  • Avoid direct heat

Core Performance Wrap Knee Support Specification

Size

Measurement

RegularFits up to 22" (56cm) Thigh and 17" (43cm) Calf
Large/X-LargeFits up to 27" (68cm) Thigh and 20" (50cm) Calf

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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