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ConvaTec Stomahesive Paste is designed for use in conjunction with Stomahesive and Durahesive skin barrier/wafers in the protection of the skin around the stoma. It contains alcohol and is not a glue or adhesive. It is a hydrocolloid-based protective skin barrier.
ItemName - now 04/17/2021
UserName - now 04/17/2021
01
Frank ~ Rosalie Ambrosini 06/08/2017
Answer
Customer Care 06/09/2017
Convatec Stomahesive paste does contain alcohol so if it is applied to irritated, sensitive skin, it will likely sting.
02
Linda 10/17/2015
Customer Service 10/17/2015
Removing Stomahesive® Paste
03
Mia 10/17/2015
Stomahesive® Paste is not a glue or adhesive. It is used as a filler or "caulking" substance to increase skin barrier wear time by providing a flat pouching surface and helping to prevent leakage under the skin barrier.
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Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.
Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:
We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.
You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.
If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.
Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.