ConvaTec Esteem Synergy Two-Piece Transparent Drainable Pouch With Tail Clip

Brand/Manufacturer: CONVATEC
Item # Desc Pkg Price
405406 Fits Up to 3-1/2" Stoma, X-Large $1.50
$45.85
$29.99
405406 Fits Up to 3-1/2" Stoma, X-Large $33.50
$899.99
$669.99

ConvaTec Esteem Synergy Two-Piece Flat Extended Wear Transparent Drainable Pouch features an adhesive coupling technology that connects the pouch to the skin barrier, eliminating the need for plastic rings. The patented foam adhesive allows the pouch to be securely attached to the skin barrier on a clear plastic landing zone flange.


ConvaTec Drainable Pouch Features

  • ConvaTec Esteem Synergy Two-Piece Flat Extended Wear Transparent Drainable Pouch comes with:
    • 1-sided comfort panel
    • Tail clip
  • Soft comfort panel is designed to be quiet and odor-proof helping to maintain discretion
  • Ergonomic shape conforms body shape
  • Extended tail to allow for natural drainage when seated
  • Comes without filter
  • Pouch size: 14" Straight
  • Latex free

What to buy with ConvaTec Ostomy Pouch


How to use ConvaTec Esteem Two-Piece?

Begin by cleansing the peristomal skin with mild soap and water (soaps should be free of oils and creams). Rinse and pat dry thoroughly. The skin should be free of any solvent or greasy substances.

Preparation Of The ConvaTec Skin Barrier

  1. Place the stoma measuring guide over the stoma, measuring the stoma at the base. Trace the stoma outline you selected onto the release paper.
  2. For skin barriers with cut-to-fit openings, cut the skin barrier to fit the proper size and shape of your stoma.
  3. Make sure you do not cut beyond the last line indicated on the release paper.
  4. For skin barriers with pre-cut stoma openings, select a skin barrier with a pre-cut stoma opening the same size as the largest diameter of the stoma. Do not enlarge the pre-cut stoma opening.

Application Of The ConvaTec Esteem Two Piece Skin Barrier

  1. Remove the circular release paper.
  2. Center the stoma opening over your stoma and press the skin barrier in place. Smooth the inner edge closest to your stoma with your fingers, holding for 30 seconds to ensure a snug fit around the stoma.
  3. Remove the white release paper from the flexible collar and press into place, removing any wrinkles.

Attachment Of The ConvaTec Ostomy Pouch

  1. Before applying, let a small amount of air into the pouch by gently separating it. Make sure that the transparent landing zone is completely clean and dry.
  2. Remove the release paper from the adhesive ring on the pouch.
  3. Rest your finger at the bottom edge of the landing zone. Using that finger, align the bottom of the pouch adhesive ring with the bottom of the landing zone. OR
  4. Fold the adhesive ring, apply the lower half to the bottom of the landing zone, then "roll or slide" your fingers over the upper portion to secure the pouch in place.
  5. Roll up the lower portion of the adhesive ring from bottom to top, making sure the entire adhesive ring is in the landing zone.
  6. Run your fingers around the pouch to make sure it is smooth and wrinkle-free.
  7. Lift up the pouch so that your fingers are under the plastic landing zone and your thumbs are on top of the adhesive ring. "Walk" your fingers and thumbs around the entire landing zone to help ensure that there are no wrinkles in the adhesive ring. If you are using a drainable pouch with InvisiClose Tail Closure, fold the tail end up four times and lock into place. Next, wrap the double security flap around to the back of the pouch and click to secure.
  8. If you are using a drainable pouch with a tail clip, fold the bottom of the pouch over the tail clip only once. Press firmly on the center of the clip until it snaps securely closed.
  9. If you are using a urostomy pouch, make sure the tap on the pouch is closed before attaching pouch ot wafer.

Repositioning or Pouch Removal of ConvaTec Two Piece Ostomy Pouch

  1. Peel the pouch from the landing zone by holding the tab on the pouch adhesive rin with one hand and the edge of the transparent landing zone with the other.
  2. Peel the pouch downward with a top-to-bottom rolling motion.

ConvaTec Skin Barrier Removal:

  • To remove the skin barrier, gently lift the corner and peel away while pressing down on the skin as you do so.

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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