ConvaTec Esteem Plus One-Piece Extended Wear Transparent Moldable Drainable Pouch With Filter

Brand/Manufacturer: CONVATEC
Item # Desc Pkg Price
413515 Medium, Stoma Size: 1-3/16" to 1-13/16" (20mm to 30mm) $2.95
$112.59
$58.99
413516 Large, Stoma Size: 1-3/16" to 1-9/16" (30mm to 40mm) $2.95
$112.59
$58.99

ConvaTec Esteem Plus One-Piece Extended Wear Transparent Moldable Drainable Pouch With Filter combines the convenience of a one-piece with clinically-proven skin and leak protection. Its thin, flexible design is made to move with the body. This pouch is easy to apply and remove and offers a soft comfort panel, advanced filter and an easy view window on the front of the pouch.

Features

  • ConvaTec Esteem Plus One-Piece Extended Wear Transparent Moldable Drainable Pouch With Filter has stomahesive skin barrier that gently adheres to skin and protects it from break down
  • A state-of-the art filter with anti-clogging film layer
  • Soft and quiet materials
  • Comes with one sided comfort panel and InvisiClose Tail Closure
  • Pouch size: 12"

More Information

  • How to use:
    Step 1: Removing the System and Cleaning the Skin

    - Gently lift a corner or edge of the adhesive
    - Hold the edge of the adhesive with one hand
    - With the other hand gently press the skin down and away from the adhesive
    - Gently pull the skin barrier down
    - Clean the skin around the stoma with mild soap and water (soaps should be free of oils and creams)
    - Rinse and pat dry thoroughly if desired
    Step 2: Getting The Right Fit
    - Stomas can and often do change in size. If the stoma has changed in size or the user is unsure of the size, measure the stoma and select the proper size skin barrier
    Step 3: Preparing the Skin Barrier
    For Cut-to-fit Skin Barriers:
    - Trace the stoma size on the center of the clear release liner on the back of the barrier
    - Before cutting, separate the front and back panels to avoid cutting through the pouch
    - Make sure that the inner surfaces of the pouch are separated and that the pouch contains a small amount of air
    - Cut the opening in the skin barrier about 1/8" larger than the tracing
    For Pre-Cut Skin Barriers:
    - Select skin barrier with pre-cut stoma opening just slightly larger than the stoma
    - Leave the backing on the adhesive and check the skin barriers fit to the stoma
    - If there are any noticeable gaps, user may need to use paste or seal
  • Step 4: Removing The Clear Release Liner:
    - Remove the clear release liner from the skin barrier by pulling up on the blue tab
    - Try not to touch the sticky adhesive part with the hands
  • Step 5: Applying The System To The Skin:
    - Place the pouching system gently in position over the stoma
    - Press the skin barrier against the skin
    - Smooth the skin barrier by gently rubbing it into place with the fingers, especially the inner edge closest to the stoma
    - Doing this for about 30 seconds will help to ensure a snug fit around the stoma and will help it to adhere better to the skin
  • Drainable Pouch with InvisiClose:
    - Roll the tail up three times
    - Lock the tail by pressing the closure strips together
    - Press entirely and firmly across the width of the strip
    - For added security and discretion fold the Lock-it Pocket inside out to hold the tail
    - Put thumbs in the pocket
    - Turn inside out so tail is locked at bottom of pocket
    - Empty the pouch when 1/3 full
    - Gently remove the bottom (pouch tail) from the Lock it-Pocket
    - Hold the bottom closure up towards you and gently separate the closure strips (reverse of steps above)
    - Direct the closure toward the toilet and allow the pouch to empty
    - If desired, user can gently push the outside edges of the white plastic strips to form a spout
    - Close Invisiclose closure and Lock-it-Pocket as previously directed
  • Tip for cleaning pouch tail: 
    - Support the pouch with one hand and wipe tail of pouch in firm downward motion with toilet tissue in the other hand
    - Clean in the inside surface of tail with toilet tissue or baby wipe
  • Filter Tips and Techniques:
    - Cover the filter opening with the provided stick-on filter covers during all water activities (bathing, showering, or swimming)
    - After water activities are completed and the pouch is dry, remove the filter cover

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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