Coloplast SenSura Soft One-Piece Flat Standard Cut-to-Fit Maxi Transparent Urostomy Pouch

Brand/Manufacturer: COLOPLAST
Item # Desc Pkg Price
11804 Stoma Size: 3/8" to 3" (10mm to 76mm) $3.09
$86.51
$61.73

Coloplast SenSura Soft One-Piece Flat Standard Cut-to-Fit Maxi Transparent Urostomy Pouch comes with the Multi-chambers that encapsulate the fluid to ensure that it remains flat. This ostomy bag is made up of durable soft fabric that is water repellent. The design gives the bag a suitable size combining function and discretion. SenSura Soft 1-Piece Urostomy Bag features a an anti-reflux valve that helps prevent urinary infections by stopping urine from washing over the stoma.

Benefits of Coloplast SenSura One-Piece Standard Cut-to-Fit Urostomy Bag

  • Comes with double-layer adhesive with a comfortable and discreet pouch for maximum security and discretion
  • Features soft backing and odor-proof film
  • Multi chamber spreads the urine evenly within the pouch and reduces splashing sounds
  • Ideal for the individuals with latex sensitivity

Features of SenSura Soft 1-Piece Transparent Urostomy Pouch

  • Soft tuck away outlet is easy to use and can be tucked away when not in use which prevents it from rubbing on leg, offering more comfort and discretion
  • SenSura double-layer barrier is permanently attached to the Sensura One-Piece Pouch. To change the pouch, the whole appliance is removed and replaced at once.
  • Unique SenSura adhesive has 2 layers, designed to deliver the security needed to live every day with confidence
  • SenSura adhesive Layers -
    1. Skin care layer keeps skin healthy by absorbing excess moisture
    2. Protection layer protects the skin from stoma output
  • Pouch size: 10-3/8"/400 mL

What to buy with SenSura Cut-to-Fit One-Piece Pouch


Instructions to use Coloplast SenSura Flat Standard Cut-to-Fit Urostomy Bag

  1. Cutting -
    • Trace the size and shape of the stoma using the stoma guide
    • Cut the hole to fit the size and shape of the stoma. To reduce the risk of leakage and skin problems it is very important that the hole fits perfectly around the stoma.
    • Cutting is easier if you use a curved pair of scissors
    • Ensure that the skin is clean and dry before you proceed with the application of your bag
  2. Removal of the protective film - Place a thumb on the white tab and pull the blue release tab away from the base plate to remove the protective film
  3. Application -
    • Apply the base plate around the stoma. To ensure a perfect fit around the stoma, fold the bag backward, press firmly against the skin starting at the bottom, and smoothing upwards with your fingers.
    • Remember to close the outlet before use
  4. Fold up an outlet on Soft Cover bag - The outlet can be hidden in the pocket on the front to make it more comfortable and discreet
  5. Drainage of urostomy bag-
    • Hold the plug/end of the outlet upwards and squeeze the outer end of the outlet, pull out the plug, and relax your hold on the outlet and drain the bag
    • After complete drainage, ensure that the outlet is firmly closed with the plug fully inserted
  6. Removal of the bag -
    • Hold the white tab on the base plate and gently pull the bag away from the skin
    • Apply light pressure on the skin with the free hand as you peel the bag downwards
  7. Coloplast Night bag -
    • For greater security, it is recommended to use the Coloplast urostomy night bag, specially designed to connect directly into the SenSura urostomy bag
    • SenSura urostomy bags can be connected to all types of overnight drainage bags by using the supplied connector
    • The narrow end is pushed into the outlet of the SenSura urostomy bag and the other end is connected to the night drainage system

Coloplast SenSura Soft One-Piece Urostomy Bag User Manual

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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