Dissatisfied C.
I would love to write a review on the product but unfortunately for me after a week almost two I still do not have my product.. Customer service is so poor. I called 5 days. after not receiving my product and was told there was a delay in shipping but I would have my product in 2-3 days... another 5 days went by and I still do not have the product.. I called again and explained like I did the first time.. This is a medical emergency I NEED my product NOW... My skin is already irritated from the long wear due to the delay... I was told I will have to wait another 1-2 days as they shipped my product to an old incorrect address... After we confirmed my address to be correct the first delay... This is very unacceptable... We are ordering MEDICAL SUPPLIES.. not shoes.. It is important we receive our products in a timely manner.. I am very dissatisfied with the lack of concern, sensitivity and urgency of HPFU customer service.
Option: Cut-To-Fit, Stoma Size 5/8" to 1-11/16" (15mm to 43mm)
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